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A07 Principal Technology Services Officer

2 months ago

Brisbane, Australia Public Sector People Full time

State Government | $76.86 per hour + super
- 3 month contract with the like hood of going permanent
- Hybrid working | Immediate start

The Principal Technology Services Officer is responsible for providing proactive advice and operational support in relation to the Information Communication Technology (ICT) and information management team.

**Responsibilities of the role**:

- Support the delivery of fit-for-purpose ICT and information management capability by providing expert advice and recommendations on the procurement, implementation, and maintenance of ICT infrastructure, systems, and software.
- Coordinate the procurement, implementation, and maintenance of the ICT infrastructure, systems, software, services, and licences.
- Provide customer-focussed ICT support to internal stakeholders, in addition to expert advice on information management and forensic data extraction.
- Coordinate projects related to ICT and information management systems.
- Proactively manage contracts with external service providers and vendors to meet defined service levels.
- 2 Direct reports

Essential experience:

- Information Technology Infrastructure Library (ITIL) methodology
- Prince2 project management methodology
- Microsoft Azure AD, Exchange Online, Microsoft Teams and SharePoint Online
- Microsoft Endpoint Manager and Microsoft 365 Defender
- Microsoft Azure Virtual Desktop
- Microsoft Windows Server 2016 / 2019
- Microsoft SQL Server 2016 / 2019
- Active Directory, Domain Name Server, Group Policy Object
- Service management tools such as Jira Service Desk or ServiceNow
- SaaS printing solutions
- PowerShell or other scripting

This is a fantastic opportunity to get your foot in the door with government and a very high chance will go perm after the first 6 months

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