Facilities Coordinator

2 weeks ago

Sydney, Australia CBRE Full time

Posted- 04-May-2023- Service line- Advisory Segment- Role type- Full-time- Areas of Interest- Building Management, Facilities Management, Property Management- Location(s)- Sydney - New South Wales - Australia**Provide responsive customer service and facilities support to stakeholders**

**Strategic Client Industrial Account where you will be required to drive**

**Sydney | Land of the Gadigal people**

At CBRE, our people enjoy the flexibility of working in a global real estate and property services organization with tremendous scale. Every day you are empowered to be better and this is achieved through the platform and resources you have access to and the ability to work in an inclusive and collaborative environment where you will be challenged to grow and be your best.We are looking for a Facilities Coordinator to join a collaborative and high performing team on a Strategic Client's Industrial account. This role will see you support the Facilities Management team of an industrial asset in the Inner West and Sydney South**Here's what you'll focus on**:

- Providing superior customer service to our client
- Building positive relationships and engaging customers
- Acting as the first point of contact for our valued client
- Coordinating service and facilities professionals in response to customer requests
- Timely management and processing of customer requests, queries and billing information
- Account administration and supporting the Facilities Management Team as well as client
- Understanding and responding to the needs of all key stakeholders

**Our ideal person**:

- To be successful in this position you must have proven experience in a similar role with a strong focus in demonstrating customer service. Fulfilling the below criteria is also advantageous:

- Strong interpersonal and relationship management skills
- Exceptional written and verbal communication skills and a professional phone manner
- Call and query handling and call resolution skills
- Strong administration, organisational and time management skills
- Proficiency using Microsoft Word, Excel, Outlook and call centre technology
- Valid Drivers License and be able to drive between locations

**So, what’s in it for you?**

Joining our team means surrounding yourself with talented, driven professionals who are at the top of their field. Your journey starts here- Uncapped opportunities to develop your career within facilities management and coordination
- Great management team who will support you and explore your learning potential and career goals
- Flexible working environment

**Can we inspire you to join us?**

At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued and heard. Because when you belong, we all succeed.We look forward to hearing from you.

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