Service Desk Team Lead

**Brennan IT** We are a national company with a reputation for delivering technical excellence and high-quality service to our customers. It's why we have been ranked as Australia's No. 1 Managed Services Provider for the past 10 years in a row. **Benefits of working at Brennan IT**: - An awesome team of people to work with - Flexible working...

About Us About the Opportunity This is a 3-month contract role with the possibility to extend. You will be leading a team of 7 across Australia being hands on with your management style. Responsibilities include Managing a distributed team of Service desk engineers; Prioritise service desk workloads to ensure service levels are achieved; Identify service...

**Our Client**: A long-standing Client of Peoplebank is seeking a** Service Desk Team Leader** to join their team for an initial 6-month contract. The **primary focus of this role** is to leader and provides hands-on leadership and support to a team of service desk staff providing including IT Service Desk support and IT Purchasing Support. **Skills and...

**hummgroup (ASX-HUM) **is one of Australasia’s most successful and enduring fintech organisations with a proud legacy of rewriting the playbook for digital spending. We help people buy everything, everywhere, every day. Our product ecosystem of buy now pay later, credit cards, and business financing products has been designed around the core needs of...

George Weston Foods make and supply some of Australia & New Zealand's favourite and most innovative brands and products. GWF's product range is diverse and includes leading brands of breads, baked goods, smallgoods, dips, flour, milled products, animal feed and hygiene solutions. We are one of ANZ's largest food manufacturers employing over 6000 people,...

About the RoleWe are seeking a highly skilled and experienced Service Desk Operations Lead to join our team. In this role, you will be responsible for leading the service desk operations team and ensuring that all service desk activities are carried out efficiently and effectively.Key ResponsibilitiesThe key responsibilities of this role include:Leading the...

Manage a team of 7 service desk members to support the service desk 24x7 - Manage the Service desk team to perform monitoring using tools such as SolarWinds and SCOM - Take calls from client users, log tickets and action resolve the ticket or triage the ticket to relevant support team - Escalate to relevant team as outlined in the SOP for priority tickets...

My client, a growing MSP located in the** southern area of Sydney **is looking for an experienced **Service Desk Team Leader** to join their team in this newly created role. **Reporting into the Managing Director, in this role you will work alongside the Sales Manager, where you will**: - Manage the day/day running of the Service Desk to ensure that...

Carecone is hiring for an **Information Technology Service Desk Team Lead** **Location**: Sydney, NSW **Duration**:Permanent Position - Manage a team of 7 service desk members to support the service desk - Manage the Service desk team to perform monitoring using tools such as SolarWinds and SCOM - Take calls from client users, log tickets and action...

**About our team** What did you have for breakfast today? Whether it’s the flour in your toast or the grain in your cereal, it’s highly likely that GrainCorp helped get it onto your plate! As we find new ways to connect rural communities with food, animal feed and industrial customers around the world, we are proud to say we’re leading the way in...

Manage a team of 7 service desk members to support the service desk 24x7 - Manage the Service desk team to perform monitoring using tools such as SolarWinds and SCOM - Take calls from client users, log tickets and action resolve the ticket or triage the ticket to relevant support team - Escalate to relevant team as outlined in the SOP for priority tickets...

The Trade Desk empowers businesses to deliver insightful and relevant advertising experiences. As a key player in this mission, you will play a vital role in shaping the company's presence in Sydney.You are an expert in guiding clients through successful campaign launches using data-driven decision-making. With your problem-solving skills and ability to...

**Service Desk Coordinator, Ongoing opporuntity, Sydney and Parramatta office locations + flexible/hybrid working options available** The Department of Customer Service (DCS) is a service provider, regulator and central agency of government. ICT is being transformed from an outsourced vendor to a best of breed sourcing model with Service Desk and governance...

Your New Employer Is an entrepreneurial healthcare business with 1,350 employees and headquarters based in Ryde and Milsons Point; Is rapidly growing and are investing heavily in new technologies and IT transformation. The business is bought into IT and have signed off a strong pipeline of projects; Has a dynamic and friendly culture that thrives on...

Work From Home - Hybrid. MSSP / MSP - Training, Certifications in Microsoft Stack & Cyber - Easy Parking & walking distance from St Leonards Exciting opportunity for a L1/1.5 Service Desk Analyst, to take their next career step into a Leadership role. We are looking for a motivated ‘Senior’ Service Desk Engineer OR Lead, with at least 2-3 years’...

Opportunity to grow your leadership skills ! - Gold Microsoft Consultancy - Flexible WFH options **Service Desk Team Lead** **Location: Sydney/WFH** **Role Type: 6-month Contract** **About us**: Eighty20 Solutions is an Australian based Microsoft Gold partner specialising in cloud transformations and strategic adoption. Our company was born in the cloud...

**Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?** Join our growing global NTT team and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our...

**Location**: Sydney **Contract Type**: Permanent MinterEllison is one of Australia’s largest law firms, with nearly 200 years of business history. We're known for our legal and consulting expertise - and for our inclusive and authentic character. Our purpose is to create sustainable value with our clients, people and communities. That means we have a...

**Introduction**: You will lead the Service Desk team and processes to drive high quality service, including incident, service request and problem management, service desk SLAs across all teams, communicating & leading major incident response and RCA’s, reviewing & improving the service desk processes and tooling, analysing ticket trends to eliminate or...

**Support Desk Team Leader** - ** Employment Type**:Ongoing (2 roles) - **Location**:Flexible/hybrid working arrangements available across NSW, with some travel to Sydney metro locations required from time to time (negotiable) - **Grade**:Clerk Grade 7/8 - **Salary Range**:$110,266 - $122,058 p.a. base salary dependent on experience, plus...