Head of People

4 weeks ago

Melbourne, Australia Team Global Express Full time

**About Team Global Express**:
**Why TGE**:
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

**What we offer**:

- Competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- Flexible work, including work from home
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond.

**JOB DESCRIPTION**:
**About the Role**

As the Head of People - Operations, you will closely collaborate with senior leaders in operations to achieve a wide range of people-focused business goals. This position reports into the People Director - Operations. Supported by People COEs, As a key leader of the People Team, you’ll provide credible, timely, and consistent support to operational BUs, with an emphasis on values-driven change management and workforce engagement.

**What you’ll do**:

- Support leaders with talent and performance management.
- Facilitate succession planning.
- Design and deliver people strategies.
- Execute people cycle activities within aligned operational BUs.
- Plan and implement effective stakeholder engagement actions to drive understanding among key influential stakeholders and business leaders, influencing positive acceptance of change across the business unit.
- Ensure effective development of human capital within the BU to drive strategic business objectives and market leadership.
- Matrix environment, leading partnership and collaboration with the business
- Offer insights and trends on people and business matters, assisting business leaders in prioritising and enhancing organisational capabilities, behaviours, structures, and processes.
- Operationalise and align the BU’s People strategy with overall Group People Strategy in close collaboration with the BU SLT.

Offer credible, contemporary, and practical guidance on People matters and initiatives.
- Foster a culture of excellence by developing strategies that enhance employee engagement, performance, and productivity.
- Promote TGE values and behavioural standards within the BU to create an inclusive performance culture.
- Identify and source solutions to enhance capability, efficiency, and effectiveness.
- Drive effective performance management linked to goals, values, and behaviours.
- Coach people leaders to improve engagement, recognition, feedback, and development conversations.
- Ensure impactful change and improvement within the BU.

**What you’ll bring**
- A tertiary qualification or equivalent professional experience in Human Resources or a related discipline
- 7+ years of Generalist operational HR experience, including day-to-day people function leadership focussed on redesign and continuous improvement.
- Significant experience of organisational transformational change in a large complex business.
- Curiosity and creativity to challenge the status quo.
- Experience of a unionised environment.
- Demonstrated skills in Employee Relations, Organisation Development and Strategic HR, as well as sound knowledge of Australian HR policies and employment law preferred.
- Demonstrated capability to work with large data volumes from diverse sources.
- Strong communication skills
- Experience working effectively in a team environment and managing competing priorities.
- High attention to detail and the ability to meet critical deadlines in a fast-paced environment.

**An inclusive workplace, works for everyone**:
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

**Our recruitment process**:
**Other things to note**:

- When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
- TGE is listed as one of LinkedIn’s Top Companies of 2023 in Australia

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