Digital Squad Lead

2 weeks ago


Sydney, Australia Insurance Australia Group LTD Full time

Make a difference as a **Digital Squad Lead**

Join the largest insurance group in Australia and New Zealand.

**The Role**
This is a brand new **24-month **secondment opportunity where you will be leading 1 of our 7 Digital Squads sitting within our new Digital Customer Experience team in IAG's division Direct Insurance Australia.

You will lead a matrix team to orchestrate the delivery of assigned Digital strategic initiatives primarily the new upgrade of our NRMA website.

To be successful you will need to be able to collaborate with key stakeholders and negotiate work effectively to deliver exceptional business and customer outcomes through digitally delivered change.

This role is based in **Sydney, Melbourne or Brisbane.**

**About You**
- Track record of creating and developing customer experiences and products to achieve the growth and value outcomes.
- Previous experience in digital program delivery and project management.
- Experience in Agile methodology or SCRUM certified
- Demonstrated experience leading high performance matrix teams in the delivery of work.
- Strong influencing skills across various level of the organisation and demonstrated experience in building partnerships and working collaboratively to deliver key programs of work.

Applications close **Monday, 4 March 2024 at 23:59pm AEDT**

**ABOUT US**

IAG is the largest general insurance group in Australia and New Zealand. We're also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life's moments hit hardest.

You'll know our brands - NRMA Insurance, CGU, WFI, ROLLiN', AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.

We're also guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses and communities. Collaborating on Indigenous-led solutions that enable growth, develop resilience and create meaningful change.

We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We're committed to being a safe and supportive workplace for all our employees. We do this because we're ready for you.

**All this shows up in what we offer**:

- Grow your financial future with 13% superannuation as standard
- Access up to 50% off personal insurance, including home and motor insurance
- Flexibility through a program called MyFlex - supporting you to live life to the full
- Grow your career through dynamic secondments
- Keep your skills current and accredited with the IAG Academy portal


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