Customer Care Team Leader

4 days ago


West Gosford, Australia Animal Referral Hospital Full time

Company Description

ARH Gosford is a purpose-built, 24 hour, Emergency Animal Hospital with over 30 clinical and support staff, all focused on providing high class patient and client care in a supportive, team environment. A vacancy has arisen for an experienced Customer Care Team Leader who has a passion for teamwork and a real interest in assisting people through very emotional and challenging circumstances. This role is perfect for someone who thrives in a fast-paced, exciting environment with a strong team focus and attention to detail.

**Job Description**:
**About Your New Role**
Our Client Services Department requires a Team Leader to co-ordinate daily operations, manage staffing resources, and help facilitate the high emergency standards we are passionate about. We are looking to appoint a talented individual who values team cohesion, innovation, maximising nurse skillsets and the never-ending quest to improve This is a permanent full-time position with a focus on managerial and administrative duties.

**Qualifications**:
**About You**
- Previous experience in the Veterinary or health industry preferred
- 5+ years experience within a client services position within a fast-paced environment
- Management experience
- Available for evening shifts
- A strong work ethic and enjoy working as part of a team
- Commitment to gold standard patient care and a “fear-free” approach to patient handling
- The confidence and initiative to work autonomously yet lean on your team as needed
- Ability to multi-task and navigate within a busy, multi-departmental workplace
- A passion for excellent customer service and exceptional communication and interpersonal skills
- Exemplary organisational skills and a high attention to detail

Additional Information
**We Offer**
This position offers an opportunity to work with some of the best clinicians in their field, in a professional and challenging yet enjoyable workplace. A competitive salary plus:

- Leave entitlements - 4 weeks annual leave, personal/sick leave, carers leave (all leave benefits as per award)
- Continuous education opportunities
- Free annual influenza vaccination
- 6 weeks paid parental leave and flexible return to work programs
- Free access to confidential Employee Assistance Program LifeWorks 24/7

Emily Banks
Talent Acquisition Specialist
P: 0421 705 547



  • West Gosford, Australia Animal Referral Hospital Full time

    Company Description ARH Gosford is a purpose-built, 24 hour, Emergency Animal Hospital with over 30 clinical and support staff, all focused on providing high class patient and client care in a supportive, team environment. A vacancy has arisen for an experienced Customer Care Team Leader who has a passion for teamwork and a real interest in assisting people...

  • Team Leader

    3 months ago


    West Gosford, Australia Anaconda Full time

    **Job no**: 511394 **Work type**: Full time **Location**: NSW - Regional **Categories**: Dept Manager / Team Leader / Assistant Store Mgr Join Anaconda's rapid growth as an in-store leader at our **West Gosford** Store! - Be the face of Anaconda as a passionate leader - Generous salary package + quarterly profit share + super - Fantastic team culture and...

  • Team Leader

    2 months ago


    Gosford, Australia Central Coast Care Full time

    We currently have a position available for an experienced Team Leader/House Manager for our ILO teams, to coordinate client care outcomes, team management, maintaining and ordering supplies, liaising with external stakeholders and allied health/medical professionals. This opportunity will best suit a neurodivergent person, who is highly organised, passionate...

  • Certificate Iv

    9 hours ago


    Gosford, Australia Anglican Care Full time

    At Anglican Care we believe in enhancing the lives of ageing people. As a Cert IV Team Leader, you will have the opportunity to do this every day by bringing respect, compassion and integrity to your work to enhance the wellbeing of our residents and consumers. The team at Warner Vale Gardens are seeking a permanent employee with: - Demonstrated experience...

  • Team Leader

    4 days ago


    Gosford, Australia Ablepoint Australia Full time

    Ablepoint Australia provides an exceptional level of service to NDIS participants and we are seeking fun-loving individuals (female preferred) to join our team and be involved in our community of NDIS participants and assist them in thriving to achieve their goals. We are looking for a team player and organized Team Leader ready to take the next step in...


  • Gosford, Australia Total Earth Care Full time

    Total Earth Care is your “one-stop environmental shop” that provides environmental & civil planning, management, and on-ground solutions. Since our incorporation in 1991, we have pioneered ecological restoration and environmental rehabilitation techniques in the Sydney region and have grown to become a multi-disciplinary company providing a range of...

  • Department Team Leader

    4 months ago


    West Gosford, Australia Spotlight Full time

    **Seize the opportunity to work for a leading global retailer.** **About us**: Spotlight Retail Group (SRG) is Australia's largest privately-owned and operated family business, operating more than 150 stores throughout Australasia. Comprising of iconic brands **Spotlight, Anaconda**, **Mountain Designs** and **Harris Scarfe**, Spotlight Retail Group is...


  • Gosford, Australia McMillan Shakespeare Full time

    About Plan Tracker As a rapidly-growing industry leader, Plan Tracker is passionate about building confidence to choose, self-direct and thrive in life - for both our valued NDIS customers and our growing team. As a nationally registered Plan Manager, we’re dedicated to simplifying the NDIS by providing tools, services and education to participants,...


  • Gosford, Australia McMillan Shakespeare Group Full time

    Customer Care Team Member Job Description Summary Plan Tracker and Plan Partners are Plan Management and Support Coordination providers supporting NDIS participants around the country. As part of McMillan Shakespeare Group, the first participant was signed up in October 2016 and since then have rapidly grown to become one of Australia's leading experts in...


  • West Gosford, Australia Greencross Full time

    Work with a large team of passionate and committed Specialists, Vets & Nurses - Paid parental leave **Customer Care Manager** **ARH Gosford NSW** We are on the hunt for an experience Customer Care Manager to join our well run Customer Care Team at ARH Gosford - Work with a large team of passionate and committed Specialists, Vets and Nurses to serve the...

  • Team Leader

    7 months ago


    Gosford, Australia Ablepoint Australia Full time

    Ablepoint Australia provides an exceptional level of service to NDIS participants and we are seeking fun-loving individuals (female preferred) to join our team and be involved in our community of NDIS participants and assist them in thriving to achieve their goals. We are looking for team player and organized Team Leader ready to take the next step in their...


  • West Gosford, Australia Animal Referral Hospital Full time

    **Job Description**: ARH Gosford is a purpose-built, 24 hour, Emergency Animal Hospital with over 30 clinical and support staff, all focused on providing high class patient and client care in a supportive, team environment. A vacancy has arisen for an experienced Customer Care Team Leader who has a passion for teamwork and a real interest in assisting people...

  • Care Manager

    3 weeks ago


    Gosford, Australia Infinite Aged Care Full time

    Second Care Manager position - Leadership that want you to grow your career - Join one of Australia's fastest growing aged care groups At Infin8 care, the critical role of Care Manager is responsible for ensuring the effective and efficient delivery of care and clinical services to our residents whilst leading our care team. Working closely with the Care...


  • Gosford, Australia Baptistcare WA Full time

    Maintenance Team Leader - Residential Aged Care 495992 Gosford, NSW, Australia, 2250 Permanent Full-Time Permanent Full Time Position Increase your take home pay with Salary Packaging (claim up to $18,550 tax free salary) conditions apply Based at our Orana Centre & Bouddi Place in Point Clare **About your new role**: The Maintenance Team Leader will...

  • Care Team Leader

    3 days ago


    Gosford, New South Wales, Australia Peninsula Village Full time

    About the RoleWe are seeking an experienced Clinical Care Coordinator to lead our care team at Peninsula Villages, a well-established and respected aged care facility on the Central Coast.Job Description:Oversee daily operations, ensuring high-quality resident care and adherence to AN-ACC and Aged Care Quality Standards.Provide clinical leadership, support,...

  • Team Leader

    9 hours ago


    West Perth, Australia Assure Programs Full time

    **About Assure**: Assure Programs, one of Australia’s leading workplace mental health organisations, is looking to add a workplace wellbeing professional to the team in the role of Team Leader. **The Role**: This is a values-driven opportunity to work as a brand advocate, building our customer base, taking care of both new and existing customers, and...


  • Gosford, Australia Complete Care Team Full time

    Complete Care Team aims to provide a holistic, wellness focused model of attendant care for people with various support needs. We focus on all aspects of our client's needs, including the physical, emotional, spiritual and social to promote wellness. Our highly respected company was established in 1999 to provide quality home based, person-centred services...


  • West Gosford, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Ndis Sil Team Leader

    3 months ago


    Fairfield West, Australia Leela Care Services Full time

    **About Us**: Leela Care Services is dedicated to providing exceptional support to individuals with disabilities, empowering them to lead fulfilling lives. We pride ourselves on our compassionate and skilled team, and we’re looking for a passionate NDIS SIL Team Leader to join us. **Position Overview**: As the NDIS SIL Team Leader, you will play a crucial...

  • Team Leader

    7 months ago


    Gosford, Australia CatholicCare Diocese Of Broken Bay Full time

    **Salary PLUS Salary Packaging PLUS Annual Leave Loading**: - ** $1000 Sign on Bonus**: - ** Supportive Team Environment** **About the role** CatholicCare Diocese of Broken Bay is developing a new Supported Independent Living (SIL) program in Point Frederick, Central Coast. This program will provide quality care and services to residents. As a Team...