Collections Specialist
2 months ago
Permanent role, hybrid in Sydney CBD
- Join an established continuously growing global insurance company
- $80,000 - $90,000 plus super
As a Collections Specialist, you will be responsible for recovering commercial debts from external third-party debtors. You will be managing debt recoveries for insured client portfolios, while ensuring strict compliance with industry standards and regulatory guidelines.
**What's in it for you?**
- Permanent hybrid role
- Modern and conveniently located offices in Sydney, CBD
- Join an established continuously growing global insurance company, that has a genuine desire to build caring and collaborative relationships.
- $80,000 - $90,000 plus super
- Full training provided.
**What will you be doing?**
- Recover commercial debts from third-party debtors within prescribed time frame and authority.
- Manage debt recoveries for our insured client portfolio.
- Communicate and negotiate with third-party subcontractors.
- Handle imported and exported debt collection mandates.
- Escalate non-amicable collections and negotiate with internal and external stakeholders.
- Collaborate with Claims team in developing pre-claim recovery strategies.
- Ensure finance KPIs are met and recoveries are processed accurately.
- Conduct service supplier audits with third-party agents.
- Bachelor's degree in a relevant field: Business, Law, or Finance-related discipline
- At least 2 years of debt recovery experience, preferably in an insurance recovery industry
- Experience in credit control or accounts receivable
- Excellent verbal and written communication skills.
- Ability to build relationships with internal and external stakeholders.
- Understanding of corporate recovery processes and insolvency procedures.
- Proactive attitude
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