Collections/ Accounts Receivable Specialist
6 months ago
Company Description
TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control and support devices of any kind. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity.
Our team is committed to quality and passionately leading the way in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. With over 1.400 employees from more than 80 nationalities in 20+ locations worldwide, we are one global family. We believe that bringing together people from different backgrounds and experiences leads to better, more innovative solutions. One of the keys to our success is our culture, which enables employees to learn, grow, and contribute in meaningful ways.
Are you courageous and want to make an impact? Then join our winning team and help us create a world that works better.
**Job Description**:
- Execute outbound calls and respond to requests from external customers relating to accounts receivable inquiries
- Ensure proper execution of TeamViewer policies and practices related to, e.g., collections activities, and write-off
- Support accurate, reliable, and timely billing of customers, as well as timely collection of payments, processing write-offs, and recoveries
- Support monitoring bad debt expense trends and preserve good will with the customer
- Document customer requests and issue resolutions to ensure proper handling and follow up of all inbound calls
- Process inbound calls to determine appropriate action required to satisfy the needs of the customer, including external customers and internal business partners
- Refer unresolved issues to the appropriate area, (dispute resolution, account owners, etc.)
- Work closely with the finance team and ensure the delivery of a best-in-class dunning experience for our existing clients
**Qualifications**:
- A university degree in the field of International Business, Economics or a related field
- Experience working with customers particularly in a sales department, customer service, or a call centre environment
- Accounts receivable experience ideally in the IT environment with SaaS knowledge
- Strong team and organisational skills
- Highly effective interpersonal and communication skills
- Excellent PC and Microsoft Office Applications (Word, Excel, PowerPoint) skills
- General understanding of financial processes in the area of reporting and accounting (billing & accounts receivables), aging schedules, allowance for doubtful accounts, bad debt expense, write-off, recovery processes)
- Business fluency in English is mandatory, both spoken and written
- General knowledge of Chinese is preferred
Additional Information
- This is a 12-month, fixed term contract
- Contract location is **Adelaide, Australia** _(this position is not remote)_
- Modern CBD office, public transport friendly
- Enjoy shared staff lunches, quarterly team events, and company-wide celebrations
- End-of-trip facilities available including secured bike storage, lockers, and fully equipped changerooms
- Well-being offers and retail discounts available through our building host
- Help us celebrate diversity; our APAC team come from 22 different nationalities
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
-
Collections/ Accounts Receivable Specialist
7 months ago
Adelaide Region SA, Australia TeamViewer Full timeCompany Description TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control and support devices of any kind. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity. Our team is committed to quality and passionately...
-
Accounts Receivable
7 months ago
Adelaide Region SA, Australia Entree Recruitment Full time**Multiple temporary assignments | Located in the CBD and metropolitan Adelaide** - ** Immediate start | Approximately $34/hr | Two - six week assignments** - ** Partner with an Entrée consultant and receive personalised care** **About the Company** Entrée Recruitment is an exclusive consultancy specialising in both temporary and permanent recruitment...
-
Accounts Receivable
50 minutes ago
Adelaide Region SA, Australia Hudson Australia Full time**About the Company**: As a recognised global leader in recruitment and talent management, Hudson partners with a diverse range of reputable clients in the manufacturing sector. Our client offers a supportive working environment with excellent working hours, competitive salaries and long term stability. **About the Role**: As an experienced Accounts...
-
Accounts Receivable Officer
1 day ago
Adelaide Region SA, Australia EGM Partners Full time**About the company** Proudly part of the Hornblower Group, Journey Beyond is a national business focused on bringing Australia’s most unique and iconic experiences to life. Our aim is to take guests beyond, to ignite their imagination and to transform the amazing into the breath-taking. Our suite of iconic tourism brands stretches across Australia’s...
-
Accounts Receivable Officer
7 months ago
Adelaide Region SA, Australia HAYS Full timeLooking for an 8-week accounts receivable temp and a perm senior accounts receivable member. Your new company Looking for an accounts receivable office to help on an 8-week contract and a permanent senior accounts receivable member. (salary based on experience) Your new role - Accounts receivable officer for 8 weeks on a temporary basis - Processing...
-
Accounts Receivable Officer
7 months ago
Adelaide Region SA, Australia HAYS Full timeExciting opportunity to join a leading global organisation **Your new company** Our client is a leading construction and property firm that is based globally. Working with clients across multiple sectors, they are seeking an Accounts Receivable Officer to join their team. **Your new role** As the Accounts Receivable Officer, you will be reporting to the...
-
Accounts Receivable
7 months ago
Adelaide, Australia a&co Recruitment Partners Pty Ltd Full timeImmediate Start / CBD Location - 6 month initial contract / view to extension - Full time hours / Some WFH flexibility a&co Recruitment Partners are proud to be working with this well-established professional service company located in the heart of Adelaide CBD. **Key Responsibilities**: - Primarily a phone based collections role to ensure timely payment...
-
Accounts Receivable Analyst
7 months ago
Adelaide Region SA, Australia Discovery Parks Full timeBe part of the growth of a South Australian success story - Full time, permanent position, based in Adelaide CBD - Fun, energetic and open culture with great discounts for you and your family **About Us** The G’day Group comprises three leading Australian tourism brands in Discovery Parks, G’day Parks and loyalty program G’day Rewards. Employing more...
-
Head of Accounts Receivable
8 months ago
Adelaide Region SA, Australia Orchard Talent Group Full time**What’s on Offer** This newly established position of Head of Accounts Receivable is responsible for managing the entire invoicing, claims, and collections process across multiple divisions. The role involves enhancing processes, supporting company-wide projects, and fostering improvements. Leading a large team, you will also cultivate a team culture...
-
Accounts Payable
6 months ago
Greater Adelaide SA, Australia HAYS Full timeUnique opportunity to showcase your Accounts Payable and Accounts Receivable skills **Your new company** Our client, a dynamic and growing organisation based in the western suburbs, are currently seeking an experienced Accounts Payable/ Accounts Receivable specialist to join their finance team. **Your new role** Your responsibilities as the AP/AR...
-
Accounts Receivable
7 months ago
Greater Adelaide SA, Australia HAYS Full timeTemporary Accounts Receivable / Credit Officer need to join a top accounting firm. **Your new company** Proudly independently owned and operated in South Australia for over 40 years, partnering with clients across South Australia and the Northern Territory, **Your new role** - Manage the Accounts Receivable function for a large client base with a...
-
Accounts Receivable Officer
6 months ago
Greater Adelaide SA, Australia BGIS Full timeWe are seeking an experienced **Accounts Receivable Officer **to manage our receivables, ensure timely collections, and maintain accurate financial records. **We have multiple positions available at the moment, a **mix of permanent and fix - term roles **!** The **Accounts Receivable Officer **will play an integral part in the BGIS finance team using a...
-
Accounts Receivable Administrator
3 months ago
Greater Adelaide SA, Australia Lockheed Martin Australia Full timeSA, Adelaide - Finance - 15905BR **Job Highlights** The primary responsibility of the Accounts Receivable Administrator is to manage processes and controls to ensure the timely submission of customer invoices and cash collection and reconcile daily banking with focus upon accurate settling of receipts against outstanding invoices. You will also ensure...
-
Accounts Receivable Officer
4 months ago
Greater Adelaide SA, Australia Piper Alderman Management Full timeAdelaide - Business Services - Finance & Accounts - Full time **The role** We are looking for an Accounts Receivable Officer to join our growing national firm. Reporting to the Credit Manager, you will be an integral member of our finance delivery team to contribute to our accounts receivable operations to ensure timely and accurate processing of payments...
-
Accounts Receivable Officer
7 months ago
Greater Adelaide SA, Australia Piper Alderman Management Full timeAdelaide - Business Services - Finance & Accounts - Contract **The role** We are looking for an Accounts Receivable Officer to join our growing national firm on a 6 month contract. Reporting to the Credit Manager, you will be an integral member of our finance delivery team to coordinate our accounts receivable operations to ensure timely and accurate...
-
Accounts Receivable Officer
3 months ago
Greater Adelaide SA, Australia GPA Engineering Full timePosted: 15/10/2024 Closing Date: 12/11/2024 **Job Type**: Permanent - Full Time Location: Adelaide Job Category: Admin Are you looking to continue your Finance Administration role in a well-established, successful and growing South Australian business? Do you have experience in Accounts Receivable? Do you enjoy working with people and have great...
-
Account Receivable
6 months ago
Greater Adelaide SA, Australia Zenitas Full time**Who we are**: Connections - with our customers, our people, and the communities we serve - are at the centre of everything we do. Put simply, our business is focused on people, and empowering them to live healthier, happier, and more independent lives. We established Zenitas in 2016 with the aim of providing people with quality health and care services in...
-
Collections Officer
55 minutes ago
Adelaide Region SA, Australia humm Full time**We Dream. We Design. We Deliver.** This is the place where you’ll be hands on. Where new ideas are welcomed and expected. At every level - and in every role - we’re doers and builders. Not Managers and minders. **humm**group (ASX-HUM) is one of Australasia’s most successful and enduring fintech organisations with a proud legacy of rewriting the...
-
Collections Officer
47 minutes ago
Adelaide Region SA, Australia humm Full time**We Dream. We Design. We Deliver.** This is the place where you’ll be hands on. Where new ideas are welcomed and expected. At every level - and in every role - we’re doers and builders. Not Managers and minders. **humm**group (ASX-HUM) is one of Australasia’s most successful and enduring fintech organisations with a proud legacy of rewriting the...
-
Accounts Receivable Officer
7 months ago
Greater Adelaide SA, Australia Centacare Catholic Family Services Full timeAccounts Receivable Officer - Adelaide 5000 **_A collaborative, dynamic and diversified role, in a small team as part of a longstanding and reputable non-for-profit organisation._** **Who we are** - Each year, we support more than 30,000 people through community services in metropolitan and regional South Australia, operating within a strong ethical...