Advanced On-site Technician
1 month ago
**Advanced On-Site Technician**
**We are Fujitsu**
We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.
**About the role**
Provide technical support activities as part of service delivery provision and/or projects deployment, including installation, troubleshooting, problem resolution and maintenance. Responds to customer questions regarding operation and malfunctions. Advises customers on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction May be mobile or based on site at a customer building or campus.
- Support of desktop, infrastructure and services across multiple technology streams including, Hardware, OS, Software, Networks, Server, Print etc.
- Respond to, resolve incidents and SRs within agreed SLA, and follow Fujitsu breach reporting process for any failed SLAs.
- Asset refresh relocation deployment and decommission maintaining data integrity within the CMDB.
- Maintenance and housekeeping of customers physical infrastructure including but not limited to desktop equipment, peripherals, telephony, print devices, audio/visual conferencing equipment.
- Manage customer expectations by keeping them updated as their case progresses, notifying of any delays.
- All customer interactions and activities are logged and maintained in the correct client ITSM tool.
- Ensure that all Timesheets and project efforts are accurately recorded and submitted on time as per company requirements.
**About you**
- Experience troubleshooting and maintaining PCs in a Windows environment.
- Experience with end user technology support, Windows family of Operating Systems, XP, (Windows 7 an advantage)
- Strong customer focused approach in dealing with clients.
- Proven experience with desktop management tools.
- Proven experience in Desktop, Laptop, Smart devices, and printer troubleshooting.
- Proven experience in troubleshooting software conflicts and performance issues.
- Proven experience in use desktop diagnostic tools.
- Proven experience in the use of an incident management tool.
- Experience in problem management as leveraged by a desktop team.
- Basic knowledge of the ITIL framework.
- Current or Reinstatable AGSVA Clearance
**Why Fujitsu?**
We are an organisation with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
- We put people first. We believe in the power of diversity to drive innovation and our AWEI Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
- We offer tailored career paths across our global organisation to support your professional and personal growth.
- Our customers trust us. We have an excellent reputation across the region and globally.
- Best in class reward and recognition programs flexible work, volunteering leave and more.
- We live our values of aspiration, trust and empathy, all day, every day.
**Search Firm Representatives Please Read Carefully**
**For Security Cleared Roles - PLEASE NOTE**:
We have other current jobs related to this field that you can find below
-
Advanced On-site Technician
1 week ago
Barton, Australia Fujitsu Full timeLocation: Barton Australian Capital TerritoryDate Published: 15Feb2024Job Reference:BHAdvanced On-Site Technician - VIP SupportWe are FujitsuWe use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise,...
-
Advanced On-site Technician
4 weeks ago
Barton, Australia Fujitsu Full timeLocation: - Barton - Australian Capital Territory- Date Published: - 05-Jun-2023- Job Reference: BH-146092 **Advanced On-Site Technician - VIP Support** **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of...
-
Advanced On-site Technician
3 weeks ago
Barton, Australia Fujitsu Full time**Location**: - Barton - Australian Capital Territory**Date Published**: - 15-Feb-2024**Job Reference**: BH-150847-2 **Advanced On-Site Technician - VIP Support** **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long...
-
Advanced On-site Technician
3 weeks ago
Barton, Australia Fujitsu Full time**Location**: - Barton - Australian Capital Territory**Date Published**: - 23-Nov-2023**Job Reference**: BH-150847-2 **Advanced On-Site Technician - VIP Support** **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long...
-
On-site Technician
5 days ago
Barton, Australia Fujitsu Full time**On-Site Technician** **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers. **About the...
-
On-site Technician
1 month ago
Barton, Australia Fujitsu Full timeOn-Site TechnicianWe are FujitsuWe use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.About the role The On-Site...
-
On-site Technician
1 month ago
Barton, Australia Fujitsu Full timeOn-Site Technician We are Fujitsu We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers. About the role The On-Site...
-
On-site Technician
3 weeks ago
Barton, Australia Fujitsu Full timeOn-Site Technician We are Fujitsu We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers. About the role The On-Site...
-
On-site Technician
4 weeks ago
Barton, Australia Fujitsu Full timeOn-Site TechnicianWe are FujitsuWe use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.About the role The On-Site...
-
On-site Technician
2 months ago
Barton, Australia Fujitsu Full timeAbout the role Support of desktop, infrastructure and services across multiple technology streams including, Hardware, OS, Software, Networks, Server, Print etc.; Respond to and resolve incidents and SRs within agreed SLA and follow Fujitsu breach reporting process for any failed SLAs; Asset refresh, relocation deployment and decommission maintaining...
-
On-site Technician
3 weeks ago
Barton, Australia Fujitsu Full timeAbout the role Support of desktop, infrastructure and services across multiple technology streams including, Hardware, OS, Software, Networks, Server, Print etc.; Respond to and resolve incidents and SRs within agreed SLA and follow Fujitsu breach reporting process for any failed SLAs; Asset refresh, relocation deployment and decommission maintaining...
-
On-site Handyman
3 days ago
Barton, Australia JLL Full timeJLL supports the Whole You, personally and professionally. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life see...
-
On-site Handyman
1 week ago
Barton, Australia JLL Full timeJLL supports the Whole You, personally and professionally.Shaping the future of real estate for a better worldAt JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.We bring to life see a...
-
Onsite Handyperson
6 days ago
Barton, Australia JLL Full timeJLL supports the Whole You, personally and professionally. What this job involves As the Onsite Facilities Officer - Handy person, you will play a pivotal role in providing our client with a professional, responsive and effective level of service specifically related to various facilities functions within their site based in Barton! This role is...
-
Onsite Handyperson
3 weeks ago
Barton, Australia JLL Full timeJLL supports the Whole You, personally and professionally. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life...
-
Facilities Officer
3 weeks ago
Barton, Australia JLL Full timeJLL supports the Whole You, personally and professionally. Shaping the future of real estate for a better world! At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life...
-
Centre Manager Barton
3 weeks ago
Barton, Australia Guardian Early Learning Group Full time️ Highest average quality rating out of any medium to large provider - ️ Highly competitive salary package and financial benefits **Job Description**: **Centre Manager - Barton** Centre Managers touch every aspect of life at Guardian. Through leading, collaborating, and nurturing, Centre Managers help us deliver on the day-to-day goal of providing...
-
Receptionist
3 weeks ago
Barton, Australia JLL Full timeJLL supports the Whole You, personally and professionally. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life...
-
Reception Services
3 weeks ago
Barton, Australia JLL Full timeJLL supports the Whole You, personally and professionally. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life...
-
Facilities Officer
2 weeks ago
Barton, Australia JLL Full timeJLL supports the Whole You, personally and professionally.At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.What this job involvesAs the Onsite Facilities Officer Handy person, you...
