Member Governance Coordinator

2 weeks ago

Mile End, Australia RAA Full time

**Exciting opportunity to join SA’s iconic RAA**:

- **Full-time 12-month contract | Adelaide CBD location**:

- **Join a dynamic and forward thinking organisation**

An exciting opportunity to be responsible for partnering with areas of RAA’s business to ensure compliance with member Policies, Procedures and Frameworks, together with providing consultancy, advice, and support. In addition, you will:

- Create and maintain as-is process maps and develop to-be processes to assist with change analysis and training as required.
- Assist in the collation and provision of data for reporting activities as required.
- Regularly review and analyse insights relating to policies, procedures and frameworks to identify systemic issues, trends, training requirements and process improvement opportunities.
- Conduct regular quality assurance activities and process reviews to monitor compliance.
- Plus much more, found in the PD here

**About you**

You will be a confident and passionate self-motivated individual who enjoys working in a high performing culture. We are also looking for:

- Business Improvement/Project Management qualification desirable (Six Sigma, etc.).
- Previous involvement with, or processes impacting, customers experiencing Vulnerabilities or Financial Hardship desirable.
- Multi-level stakeholder engagement experience mandatory.
- Analytical mindset with the ability to derive insights from member data and implement data-driven solutions.
- Advanced use and understanding of Excel and the ability to translate data into storytelling.

**About us**

As one of the state’s largest and most iconic organisations, we’re proud to make things better for members and better for our community. More than 800,000 members choose us to deliver peace of mind through our trusted range of motor, home and travel products and services. We’re also one of the state’s largest employers (and growing), with more than 1400 employees working collectively with the common goal to keep our members moving.

**Benefits**

***

To ensure our employees feel valued, empowered, and supported we provide a range of employee benefits including:

- Free RAA premium road service & discounts on all RAA Insurance Products
- Flexible Work Arrangements
- 12 weeks paid parental leave
- Ongoing Training & Development Opportunities & Study Support Program
- Wellbeing Facilities and Corporate Health Insurance Plan

**How to Apply

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