Financial Lines Claims Examiner

2 months ago


Sydney, Australia Chubb INA Holdings Inc. Full time

Chubb is the world’s largest publicly traded property and casualty insurance company, with operations in 54 countries and territories and over 30,000 employees globally. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

**Your Role**:
To produce a high-quality work product through effective investigating, reserving, and adjusting of claims within your client base.

**Your Responsibilities**:
Analyse first report of claim, suit or underlying material to determine nature of loss, coverage provided and scope of damage

Conduct or direct needed investigation relative to all aspects of reported claims. Secure and/or file all supporting documentation and verify same for accuracy, relationship and completeness

Maintain active diary to achieve timely development of file and timely disposition

Provide exceptional service standards in line with best practice guidelines

Practise sound litigation controls over counsel

Meet with appropriate parties to litigation or claims, as necessary, to resolve issues

**Effectively communicate with the following**: Claim Department, Customer Services, Loss Control, Underwriting Departments, brokers, insureds, counsel, third parties and/or their legal representatives

May direct claim representatives to participate in file development and subrogation

Adhere to Insurance Contracts Act and all other relevant statutory rules and regulations

Exercise good judgement in reaching final disposition of claim by evaluating nature of loss, liability, injury/damage, coverage provided and applicable limits

**Qualifications**:
**Your Skills & Experience**:
A tertiary qualification (law degree desirable but not required)
Solid case management experience, with demonstrated investigation and negotiation skills
Effective written and verbal communication skills related to claims handling and communicating with brokers and clients.
Knowledge and understanding of Insurance policies and the Insurance Contracts Act
Experience in litigation procedures, legal requirements and regulations
Ability to manage workload in a timely and efficient manner
Attention to detail



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