National Technical Support Manager

2 months ago


Dandenong, Australia CEA Full time

Posted: 25/01/2024

Closing Date: 25/02/2024

Job Type: Permanent - Full Time

Location: Dandenong

Job Category: Support Services

**About Us**

CEA is the leading distributor for world-renowned capital equipment brands JCB agricultural and construction equipment, Atlas Copco, Ditch Witch, Dynapac and Komptech.

Supplying a diverse range of equipment to a wide variety of industries CEA actively supports customers in the construction, agriculture, government, infrastructure, defence, waste management, mining, civil works, utility maintenance, and recycling sectors.

Offering extensive sales, parts and service support through our network of branches and dealers CEA is committed to ensuring the highest standards when it comes to supporting the needs of our growing customer base.

PART OF THE CFC GROUP OF COMPANIES - Think Safe Act Safe.

The National Technical Support Manager will join a team of other Technical Support Managers and will be responsible for providing technical support and training to CEA’s Branch and Dealer network. The Products covered will be within CEA brand portfolios (JCB, Dynapac, Atlas Copco, Komptech). The role requires excellent technical knowledge of machine systems, maintenance practices and ability to train others through professional communication.

**MAJOR RESPONSIBILITIES**:

- Be responsible for technical support of a product portfolio within our brand.
- When required, develop and implement Major account training on our product range.
- Support the National Technical Support team with overflow work.
- Travel to interstate branches and customer locations to implement basic training.
- Create technical documentation to distribute to Branches, Dealers and Major Accounts customers when required.
- Represent the company in a professional and ethical manner when dealing with customers.
- Technical data collection and analysis

**ROLE REQUIREMENTS**:

- Trade qualified in a related field for 5-10 years
- Preferably worked in a similar role for 3 to 5 years
- Hold a current Cert IV in Training & Assessment or willing to attain
- Proven ability to develop and implement training
- Be familiar and proficient with Microsoft office suite programs
- High level time management skills
- Ability to analyze/troubleshoot complicated hydraulic, mechanical and electrical technical problems and recommend solutions
- Effective communication and problem-solving skills. Demonstrated ability to communicate with staff and customers through all mediums.
- Demonstrate a good understanding of OHS in the workplace.
- Current Driver's License

**Desired Skills and Experience**:
**_Benefits:_**
- _An attractive remuneration package commensurate with your experience._
- _TOT Vehicle_
- _A commitment to your ongoing professional development._
- _Employee milestone, reward and recognition programs_
- Access to Private Health Corporate Discounts with HBF
- Employee Benefits Program (Perkbox) - access to discounts from hundreds of brands

**_Why work with us:_**
- _Growing family owned and operated;_
- _Career advancement opportunities, locally & nationally;_
- _Great team with a friendly supportive culture;_
- _Employee assistance and wellbeing program for employees and for members of their household; and_

**_On Offer_**
- _Stable employment_
- _Competitive salary_
- _Ongoing training both internal and Factory_
- _Long term career opportunity_



  • Dandenong, Australia CEA Full time

    Posted: 08/03/2024 Closing Date: 08/04/2024 Job Type: Permanent - Full Time Location: Dandenong Job Category: Support Services **About Us** CEA is the leading distributor for world-renowned capital equipment brands JCB agricultural and construction equipment, Atlas Copco, Ditch Witch, Dynapac and Komptech. Supplying a diverse range of equipment to a...


  • Dandenong, Australia CEA Full time

    Posted: 30/05/2024 Closing Date: 30/06/2024 Job Type: Permanent - Full Time Location: Dandenong Job Category: Support Services **About Us** CEA is the leading distributor for world-renowned capital equipment brands JCB agricultural and construction equipment, Atlas Copco, Ditch Witch, Dynapac and Komptech. Supplying a diverse range of equipment to a...


  • Dandenong, Australia Sharp & Carter Full time

    High impact role | Flexible work hours - Sit on ANZ Exec Team | Genuine career growth opps - Stable business with strong & continued investment **Company Overview**: Our client is a successful Australian 3PL that has grown to be one of the highest performing and most reputable providers across ANZ. With a complex national operation and strong leadership...


  • Dandenong, Australia Kaizen Executive Full time

    August 2023 _ **_Are you a bit special? Looking to do something different in the aluminium extrusion industry. A market leader is looking for your _** **_help - ** **Technical Sales Manager** - One of Australia’s most respected aluminium extrusion manufacturers - Provide high quality, tailored extrusions that precisely match the specified requirements -...

  • Job Technical Support

    1 month ago


    Dandenong, Australia Hach Full time

    **Purpose of Position**: The primary role of this position is to support customers via the inbound call center with warranty, pre-sale specifications, and post-sale technical assistance. Must ensure the customer’s needs are met timely and accurately to satisfy and retain customers which ultimately leads to increased opportunistic sales and sales leads. The...

  • Technical Manager

    3 weeks ago


    Dandenong, Australia Air Maintenance Full time

    **Technical Manager** Dandenong South, Melbourne VIC Full time $90,000 - $95,000 + Car + Super + Bonuses **Technical Manager** Am Compressors is one of Australia's leading supplier of quality air compressors and associated equipment, established over 24 years we are solid progressive company demonstrating consistent growth. Due to our continued...


  • Dandenong, Australia Skimmer Lids Pty Ltd Full time

    **The Company** Skimmer Lids is a Yatala Queensland based speciality manufacturer, wholesaler and retailer of a patented, high quality swimming pool-related product currently being distributed throughout Australia, USA, UK, Europe, and South America. Due to the release of a new drainage solution product and increasing demand we are looking for a full-time...

  • Sales Manager

    2 weeks ago


    Dandenong, Australia people2people Full time

    Excellent career growth opportunities servicing clients nationwide - Join a high growth area with consistently in-demand product lines - WFH Flexibility available - Service clients making an impact on a greener environment - Salary on offer is up to $100,000 + Super + Car Allowance + Bonus **THE COMPANY** People2people have partnered with a leading...

  • National Maintenance

    2 months ago


    Dandenong, Australia Cleanaway Full time

    **Job no**: 515322 **Work type**: Permanent - Full Time **Location**: VIC - Permanent - Full time position - Dandenong South, VIC, or Silverwater, NSW - Competitive salary package - High performing company, ASX 100 listed **Who we are** **Cleanaway Daniels,** part of the **Cleanaway** group, is a company that provides a diverse range of product and service...

  • National Sales Manager

    2 months ago


    Dandenong, Australia Recruitment Alternative Full time

    **Established Australian Market Leader**: - **Opportunity to Lead and Manage Key Accounts**: - **Generous Remuneration Package** **About the Role**: Established for over 20 years, our client is Australia’s leading supplier of envelope manufacturing with a strong operational presence across Sydney, Melbourne and Brisbane. An excellent opportunity for an...


  • Dandenong, Australia Recruitment Alternative Full time

    **Established Australian Market Leader**: - **Opportunity for Growth and Development**: - **Excellent Remuneration Package** **About the Role**: Established for over 20 years, our client is Australia’s leading supplier of envelope manufacturing with a strong operational presence across Sydney, Melbourne and Brisbane. An excellent opportunity for an...

  • Support Coordination

    1 month ago


    Dandenong, Australia Personalised Support Services Full time

    **Who we are** Welcome to Personalised Support Services. Responsive to the participants’ varied needs, we thrive on strong work ethics and higher service standards. With a thorough understanding of the participants’ physical, mental and emotional support requirements, we work towards bringing a positive change in their lives. Our Mission is to create...

  • Store Manager

    2 weeks ago


    Dandenong, Australia National Storage Full time

    Since 2000, National Storage has become one of Australasia’s leading self-storage providers, operating 230+ centres in Australia and New Zealand. As an ASX 200 company, we prioritise our people and customers, driving our success. It’s an exciting time for us at National Storage as we continue to expand and solidify ourselves as the market leader for all...


  • Dandenong, Australia City of Greater Dandenong Full time

    **Work type** Permanent Full Time **Location** Dandenong Civic Centre **Department** Corporate Services **$67,566 - $71,721 pa (plus super)** **Permanent Full Time** The Greater Dandenong City Council is a progressive organisation of exceptional character that offers a dynamic and rewarding work environment to approximately 900 employees. We recognise...


  • Dandenong, Australia Superior People Recruitment Full time

    Our client is an international machinery manufacturer and distributor with head office in Victoria’s South East., and due to company and unprecedented growth in the industry an opportunity has become available for a driven, energetic, organised and experienced National Sales Specialist to join the sales team. APPLICANT SKILLS Good technical...


  • Dandenong, Australia Logical Executive Solutions Full time

    New Position to Support Growth - National Transport and Logistics - On Site Position This is a new position created to develop and implement human resource policies and procedures that align with Australian legislation and regulations that will support organisational growth. Key responsibilities will include: - Provide internal stakeholders with advice and...


  • Dandenong, Australia Personalised Support Services Full time

    **Participant Requirements for female Greek SW** Personalised Support Services is a leading provider of disability support services dedicated to enhancing the lives of individuals with diverse needs. With a thorough understanding of the participants’ physical, mental and emotional support requirements, we work towards bringing a positive change in their...


  • Dandenong, Australia Chisholm Institute Full time

    Technical Officer is accountable for providing technical support, advice and recommendations to ensure the effective operations of Plumbing Programs including Fee for Service and Short Courses Your role will focus on providing general assistance in the maintenance and setting up for workshop activities including, for all Plumbing programs Your key...


  • Dandenong, Australia Personalised Support Services Full time

    Personalised Support Services is a leading provider of disability support services dedicated to enhancing the lives of individuals with diverse needs. We are committed to fostering an inclusive and supportive environment that empowers individuals to lead fulfilling lives. Our team is passionate about making a positive impact on the lives of those we serve,...


  • Dandenong, Australia Product Support Services Full time

    This role will involve assessment & repair of a range of electronic equipment with the focus on LED TV's and E-Bikes and Audio equipment - use your electronics or mechanical aptitude, experience & interest in this position. General warehouse duties will also be required for this position. - **Start date is planned to be February 2024**_ with interviews...