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Account Mgr

2 months ago

Macquarie Park, Australia Zebra Technologies Full time

**Remote Work: No**

**Overview**:
At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.

We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.

Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, you'll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.

Together, we've only begun to define the edge of what's possible—for our people, our customers, and the world.

Takes ownership of assigned end-user account(s) or territory; develops and executes sales strategy for assigned account(s) or territory with manager's input; develops strong relationships with key customer contacts and leverages to Zebra's advantage; creates and delivers high impact sales presentations and capable of product training; often used for those with strong technical background but limited sales experience or strong sales with limited product/market understanding.

**Responsibilities**:

- Knowledge/Expertise
- Technical Skills - Uses moderate domain/solutions knowledge
- Knowledge of Zebra - Utilizes solid understanding of all Products/Services in business
- Sales Skills - Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills
- Managerial Skills - Understands policies and practices related to role and shares ideas for improvement
- Business Acumen - Understands and explains how Zebra solutions can help customer's business results; obtains profitable revenue growth via value proposition vs. competition
- Market/customer Knowledge - Uses full knowledge of customer's business and market economics/trends to position effectively versus competition
- Solution Complexity/Strategic Thinking
- Nature of Problems Solved - Solves routine problems of moderate complexity (e.g. verifying technical compatibility) at the customer level
- Role in Addressing Problems - Understands and resolves problems with support from technical resources
- Complexity of Solutions - Typically medium complexity (e.g. value proposition vs. competition), but may have some complex projects that require unique coordination of technical resources
- Freedom to Act
- Level of Guidance - Works under general supervision. Makes decisions of moderate complexity that impact deliverables of projects; exercises judgment in approach, sometimes requiring and assessing tradeoffs
- Takes Direction From - Group Manager and Directors
- Customer Interface
- Role - Acts independently or as a team lead for ad-hoc teams
- Level of Customer Contact - Buyers/decision makers for small and mid-sized deals and end users
- Main Level of Interaction - Responsible for influencing the customer to purchase moderate size projects
- Required Knowledge of Customer - Operational strategies for success and competitors
- Accountability
- Business and Financial Impact - Responsible for individual revenue attainment with established prices and personal expenses
- Relative Size and Scope - Moderate to average individual quota size for business and like roles
- Types of Projects - Many transactions with some moderately complex deals
- Strategic Impact for Zebra - Medium/mid-term

**Qualifications**:

- Bachelors or equivalent experience
- 2-5 years of applicable work experience
- Uses moderate domain/solutions knowledge
- Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills
- Understands policies and practices related to role and shares ideas for improvement

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