Duty Manager

5 days ago


Perth, Australia Oaks Hotels Full time

Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

**Job Description**:
We are currently looking for a dedicated and professional Duty Manager to join our team at Oaks Perth Hotel on a full time basis.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.

**Key Responsibilities Include**:

- Guide & support the team in providing outstanding guest experiences
- Provide personalised and proactive guest service
- Resolve & respond to guest complaints in a timely and professional manner
- Effectively manage team roster to meet budgets
- Support Hotel Manager with recruitment

**Qualifications**:

- 12 months supervisory experience in a hotel environment
- Extensive customer service experience
- Excellent written and verbal communication skills
- Exceptional customer service skills and an unwavering positive attitude
- The ability to successfully provide a high level of customer satisfaction
- Professional presentation essential
- Availability to work on a rotating roster, including weekends and public holidays

Additional Information
**Join our positive and vibrant team and be rewarded with these team benefits**:

- Highly competitive hourly rate
- 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
- Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
- Discount when you visit any of our restaurants, cafes, bars and wellness retreats
- Discounts on 530 Minor Hotels and F&B outlets across the globe
- 50% off The Coffee Club VIP membership
- Furniture, Australia Zoo, NIB insurance discounts
- Promotion opportunities across Minor Hotels globally
- Career development / progression & education assistance
- Additional paid leave including Birthday and Study leave
- Wellbeing programs (Uprise)
- Reward & Recognition programs
- Team member referral program

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best workplace culture.


  • Duty Manager

    3 weeks ago


    Perth, Australia YMCAWA Full time

    **Duty Manager** **Narrogin Recreation Centre** **Annual Salary - $55,536** **Relocation Assistance** **(Pro Rata for Part-Time)** **Position - Permanent Part-Time** Are you looking for a new in opportunity to gain experience and work in a regional town? Are you looking for relocation assistance? Are you looking for an employer who will be there to...

  • Duty Manager

    4 weeks ago


    Perth, Australia YMCAWA Full time

    **Duty Manager** **Narrogin Recreation Centre** **Annual Salary - $55,536** **(Pro Rata for Part-Time)** **Position - Permanent Part-Time** **About the Role** YMCA WA is currently recruiting for a **Duty Manager** based at the Narrogin Regional Leisure Centre. The Duty Manager has responsibility for customer service, staff supervision, evacuation and...

  • Duty Manager

    4 weeks ago


    Perth, Australia YMCAWA Full time

    **Duty Manager** **Narrogin Recreation Centre** **Annual Salary - $55,536** **(Pro Rata for Part-Time)** **Position - Permanent Part-Time** **About the Role** YMCA WA is currently recruiting for a **Duty Manager** based at the Narrogin Regional Leisure Centre. The Duty Manager has responsibility for customer service, staff supervision, evacuation and...

  • Duty Manager

    1 week ago


    Perth, Western Australia YMCAWA Full time

    Duty ManagerNarrogin Recreation CentreAnnual Salary - $55,536(Pro Rata for Part-Time)Position - Permanent Part-TimeAbout the RoleYMCA WA is currently recruiting for a Duty Manager based at the Narrogin Regional Leisure Centre. The Duty Manager has responsibility for customer service, staff supervision, evacuation and safety. In the absence of the Centre...

  • Duty Manager

    4 weeks ago


    Perth, Australia COMO The Treasury Full time

    **Company** Located in Perth’s CBD, Post is COMO The Treasury’s city osteria, open for breakfast, lunch and dinner seven days a week. Post takes its name from the location - the franking room of Perth’s original General Post Office in the State Buildings. The evolving menu offers a contemporary take on classic Italian cuisine, with menu choices guided...

  • Duty Manager

    4 weeks ago


    Perth, Australia COMO The Treasury Full time

    **Company** Located in Perth’s CBD, Post is COMO The Treasury’s city osteria, open for breakfast, lunch and dinner seven days a week. Post takes its name from the location - the franking room of Perth’s original General Post Office in the State Buildings. The evolving menu offers a contemporary take on classic Italian cuisine, with menu choices guided...

  • Duty Manager

    2 weeks ago


    Perth, Western Australia Crown Perth Full time

    Duty Manager - Crown Towers Offering impeccable design, unprecedented resort facilities and the highest service standards, Crown Towers Perth has set a new benchmark for luxury in Australia.Crown Towers Perth features 500 exquisitely appointed and oversized guest rooms and villas along with our relaxing Crown Spa. Surrounded by world-renowned restaurants,...

  • Duty Manager

    2 weeks ago


    Perth, Australia MLKA Full time

    Regional Western Australia - Escape the high cost and stresses of city living with a fantastic live in role - Our service is 100% free for jobseekers **Duty Manager-Hotel Venue-Regional Western Australia** We are seeking an experienced **Duty Manager** for this busy venue located in regional Western Australia. This role would suit a 100% hands on manager...

  • Duty Manager

    3 weeks ago


    Perth, Australia Frontline Recruitment Full time

    Experienced Duty Manager required for quality busy Pub/Restaurant South of the River Experienced Duty Manager required for quality busy Pub/Restaurant South of the River Alternatively, for a confidential chat please contact: **Elle Herrington** on **0400 860 657** **Ellen Bouzan** on **0448 480 400** **Seeking a job change or just looking around?** Why...

  • Duty Manager

    2 weeks ago


    Perth, Western Australia Crown Perth Full time

    At Crown Perth memorable experiences are created when we work together.As a Duty Manager you will be responsible for managing and assisting in the running of the entire Hotel Rooms Division operation during your shift. Reporting to the Front Office Manager, you will appropriately allocate resources across the operation and ensure that Crown's policies,...

  • Duty Manager

    1 week ago


    Perth, Western Australia Crown Perth Full time

    Offering impeccable design, unprecedented resort facilities and the highest service standards, Crown Towers Perth has set a new benchmark for luxury in Australia.Crown Towers Perth features 500 exquisitely appointed and oversized guest rooms and villas along with our relaxing Crown Spa. Surrounded by world-renowned restaurants, luxury shopping,...

  • Duty Manager

    3 weeks ago


    Perth, Australia Avis Budget Group Full time

    **About Us** We don't just rent cars. We're changing the way people move. Across our world-famous brands - **Avis, Budget, Zipcar, and Apex**: - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing...

  • Duty Manager

    2 weeks ago


    Perth, Australia Avis Budget Group Full time

    **About Your Opportunity** As a **Duty Manager, **you will control the day to day operations of all staff and fleet at location, including the coaching of counter employees to ensure that the Customer Service and Sales process is followed, the management of team members and the flow of vehicles in the car park and wash. This is a busy role that is critical...

  • Duty Manager

    2 weeks ago


    Perth, Australia Avis Budget Group Full time

    **About Us** We don't just rent cars. We're changing the way people move. Across our world-famous brands - **Avis, Budget, Zipcar, and Apex**: - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing...

  • Duty Manager

    3 weeks ago


    Perth, Australia Avis Budget Group Full time

    **About Us** We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global...

  • Duty Manager

    1 week ago


    Perth, Western Australia State Buildings Full time

    BusinessOn the corner of St. Georges Terrace and Barrack Street in the heart of the CBD, stands the State Buildings. This collection of iconic heritage buildings have been transformed and revitalized to offer the people of Perth a vibrant hospitality venue.The hospitality precinct has become one of the city's favourite meeting places presenting a variety of...

  • Duty Manager

    2 months ago


    Perth, Australia Encore Global Full time

    Encore are a global event technologies company that specialises in, in-person and hybrid events that connect and inspire. We’re on a recruitment drive to rapidly scale our team in Perth to further connect and inspire people through amazing events we produce, support key venue partners in delivering world-class service and drive new business growth through...

  • Duty Manager

    1 week ago


    Perth, Western Australia Aurora Resourcing & Talent Pty Ltd Full time

    Relocate away from city life or from another regional location Permanent Job Opportunity Picturesque Kimberley WAWe have an opportunity for a Duty Manager to work in the Kimberley in WAYou will need to have had hands on experience across Food & Beverage including the bar and restaurant to ensure smooth operations.Your role will involve: Managing and training...

  • Duty Manager

    3 weeks ago


    Perth, Australia NRMA Motoring & Services Full time

    **About SIXT Australia**: SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...

  • Duty Manager

    3 weeks ago


    Perth, Australia NRMA Motoring & Services Full time

    **About SIXT Australia** SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...