Client Liaison Officer

5 days ago

Brisbane, Australia Queensland Government Full time

About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. TAFE Queensland been named the Large Training Provider of the Year at the prestigious 2023 Australian Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.

By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.

Your Opportunity

As the Client Liaison Officer you will be responsible for:
providing administrative support across a broad range of apprenticeship management and administration activities and tasks;
providing support and guidance to internal and external clients regarding operational matters relating to apprenticeship management; and
contributing to the positioning of SkillsTech as the lead provider of trade and technical training through the effective promotion of Region products and services as they relate to apprenticeship management.

This position reports to the Operational Supervisor, Client Account Management and works collaboratively within a multi-disciplinary Apprenticeship Management and Administration team.

This is a Permanent, Full-time opportunity.

The position will be based primarily at Acacia Ridge however you may be required to perform work at other TAFE Queensland campuses.

Key Responsibilities

Maintain currency of skills and knowledge relevant to apprenticeship training, including:
TAFE Queensland programs and services; and
a working knowledge of all applicable legislation, regulations, policies and guidelines to ensure the Region's pre-qualified supplier (PQS) and Australian Skills Quality Authority (ASQA) compliance.
Liaise proactively with employers, apprentice/trainees, Apprenticeship Network Providers and representatives of TAFE Queensland and other relevant Queensland Government Departments to provide accurate and timely advice with regard to TAFE Queensland programs and services.
Negotiate with employers to schedule apprentice/trainee attendance in training and assessment activites assisting employers in meeting their statutory obligations under training legislation, regulations and guidelines.
Effectively monitor and manage apprentice/trainee progression; identifying any relevant concerns, proposing workable solutions and maximising program occupancy to deliver a high level of efficiency in training and assessment delivery for the Region.
Assist with the development and preparation of reports and correspondence relevant to the business operations of the team; contributing to the monitoring of operational performance and enabling the provision of timely and accurate information to all stakeholders.
Contribute to continuous improvement through active participation in the development and review of business processes, documentation and practices as they relate to apprenticeship training and management.
Proactively participate in local Performance Planning and Development (PPD) processes, seeking opportunities for self development and contributing to the development of the team through knowledge sharing and the provision of support, guidance and collaboration.
Contribute to the success of cultural change within the organisation through promoting and modelling SkillsTech's core values and Agreed Behaviours and the established TAFE Queensland values of Working Together, Focussing on our Customer, Taking Responsibility, Showing Initiative, and Safety First.

How you will be assessed

The ideal applicant will be someone who has the following key capabilities:
Sound knowledge, or the ability to acquire knowledge, of legislation, policy and procedures relevant to apprentice/trainee training, including compliance with PQS and ASQA requirements.
Ability to communicate effectively, including developing rapport and maintaining positive and collaborative working partnerships with a range of internal and external stakeholders.
Demonstrated communication and problem solving skills, including the ability to work effectively under pressure, prioritise tasks, and deliver successful outcomes within specified timeframes.
Ability to effectively contribute to a high performing team, ensuring that all work is completed to a high standard within negotiated timeframes and proactively seeking and facilitating opportunities for self development.

How to apply

A detailed resume;
A cover letter that outlines your known skills, abilities, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of 2 pages in total);

  • Client Liaison Officer

    7 days ago

    Brisbane, Australia PERSOLKELLY Full time

    ABOUT THE TEAM The Team contributes to our Client's purpose and vision by protecting the environment and public health through their core services; being prepared for the future through solutions and growth opportunities of tomorrow; and enabling economic growth and prosperity through their customer and developer services. ABOUT THE ROLE As the Client...

  • Client Liaison Officer

    8 hours ago

    Brisbane, Queensland, Australia Control Union Australia Full time

    About the RoleWe are seeking an experienced Customer Liaison Officer to join our team in Brisbane. The successful candidate will be responsible for delivering a business-critical service and ensuring that customers' expectations are exceeded.The ideal candidate will have experience in client liaison roles, preferably in laboratories, logistics, agronomy, or...

  • Client Liaison

    2 weeks ago

    Brisbane, Australia Anglicare Southern Queensland Full time

    Salary Packaging available!! Increase your take home pay. - Provide guidance to enable clients to exercise choice and make decisions. - Great Full time opportunity **About us** Our **Brisbane South** Home and Community team is key in providing care to a range of older clients. Our teams provide support and services that enable our clients to maintain their...

  • Client Liaison Officer

    10 hours ago

    Brisbane, Queensland, Australia Control Union Australia Full time

    3 days ago Be among the first 25 applicantsControl Union Australia provided pay rangeThis range is provided by Control Union Australia. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$70,000.00/yr - A$80,000.00/yrIf you are an enthusiastic and customer-focused individual looking for your...

  • Clinical Liaison Officer

    2 weeks ago

    Brisbane, Australia IPA Personnel Services Full time

    IPA have a long-standing history of providing staff to Federal Government Agencies and are currently partnering with our client to recruit **Clinical Liaison Officer** in Brisbane. In this role, you will liaise with various services, provide input into and coordination of complex clinical situations and support for quality improvement initiatives. **Some...

  • Departmental Liaison Officer

    6 days ago

    Brisbane, Australia Queensland Health Full time

    The role Reporting to the Senior Departmental Liaison Officer, you provide a single point of contact in the Office of the Minister for Health and Ambulance Services and the Office of the Director-General for complaints and enquiries (verbal or written). The Departmental Liaison Officer also facilitates the liaison between the Office of the Minister for...

  • 3x Regional Liaison Officers

    5 days ago

    Brisbane, Australia Concept Recruitment Specialists Full time

    Located in Brisbane, 4000 - Anticipated 24-month contract with possible 12-month extension - 40 hours per week **REGIONAL LIAISON OFFICER - STATE GOVERNMENT DEPARTMENT** - Located in Brisbane, 4000 - Anticipated 24-month contract with possible 12-month extension - 40 hours per week **ABOUT THE CLIENT AND ROLE** Our client is a Queensland Government agency...

  • Client Services Liaison

    5 days ago

    Brisbane, Queensland, Australia CareerArc Full time

    At CareerArc, we are seeking a highly organized and detail-oriented Client Services Liaison to join our team. As a key member of our client administration team, you will play a crucial role in ensuring all tasks and inquiries received by the team are completed with precision and within the timeframes outlined in our client administration agreements.This role...

  • Specialised Services Liaison Officer

    5 days ago

    Brisbane, Queensland, Australia Sonic HealthPlus Full time

    We are seeking an experienced Administrative Officer to join our Specialised Services Team.About the RoleYou will be responsible for coordinating administration services for Clients, working closely with Occupational Physicians, Psychiatrists and Psychologists.Key responsibilities include:First point of contact with clientsOngoing liaison with...

  • Client Liason Officers

    3 days ago

    Brisbane, Australia Home Care Nurses Australia Full time

    Work Autonomously - Enthusiatic Individual - Great Communication Skills Job Title: **Client Liaison Officer** **Location: Remote** *** **Company Overview**: We are a leading provider of in-home care services to clients in need. the mission is to improve the quality of life of the clients by providing compassionate, personalised care in the comfort of...

  • Community Liaison Officer

    2 weeks ago

    Brisbane, Australia Johnathan Thurston Academy Full time

    **Johnathan Thurston Academy** Taking employment back to basics. We simply introduce jobseeker to jobs! It's that simple. The Johnathan Thurston Academy, with Lendlease as our major employment partner, has a unique collaborative employment zone. The goal and focus is to connect job seekers to all of our employment partners throughout the nation. We aim to...

  • Health Liaison Officer

    23 hours ago

    Brisbane, Queensland, Australia CPL - Choice, Passion, Life Full time

    Are you a Registered Nurse / Health Liaison Officer looking for an improved work-life balance, with an organisation that shares your values? You could enjoy a fulfilling career without the stress of on-call, shift work, or weekends. CPL is a leading community support provider across Queensland and Northern New South Wales, partnering with people with...

  • Aps6 Clinical Liaison Officer

    2 weeks ago

    Brisbane, Australia DFP Recruitment Services Full time

    **Job description**: DFP Recruitment have proudly partnered with a Federal Government agency who are seeking a **Clinical Liaison Officer **for their Brisbane team. The opportunity is for an immediate start for a 12 month period with the potential of extension of up to 3 years. **Key responsibilities of the role are**: - Provision of nationally...

  • Coordinator (Police Liaison Officer)

    6 days ago

    Brisbane, Australia Queensland Police Service Full time

    Your key accountabilities **The core capability requirements for this role are**: - Assist Police Officers to communicate effectively with members of the local community by providing advice on local customs and protocols. - To contribute to the supervision and co-ordination of the activities of the (Region) Police Liaison group. - Advise and assist Police...

  • Regional Liaison Officers

    7 days ago

    Brisbane, Australia PERSOLKELLY Full time

    The Department is focussed on Disaster Risk Reduction & Disaster Management. Managing & coordinating the Government's restoration of communities & infrastructure reconstruction within disaster affected communities, while focussing on working with state & local government agencies to deliver value for money & accountable expenditure & acquittal of public...

  • Correspondence Service Liaison Officer

    5 days ago

    Brisbane, Australia Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities and the Arts Full time

    **Key responsibilities of this role**: - Coordinate and quality assure draft Ministerial and Executive correspondence (specifically grammar, spelling, punctuation, and formatting), for the Minister and the Director-General, Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities and the Arts. Maintain and monitor the tracking...

  • First Nations Liaison Officer

    4 days ago

    Brisbane, Queensland, Australia Queensland Police Service Full time

    Becoming a First Nations Police Liaison Officer at the Queensland Police Service presents an exciting opportunity to make a real difference in your community. Your primary responsibility will be to assist police officers in communicating effectively with members of the local community, taking into consideration the unique cultural practices and protocols of...

  • Coordinator (Police Liaison Officer)

    4 days ago

    Brisbane, Australia Queensland Police Service Full time

    **Your Key Accountabilities**: **The core capability requirements for this role are**: - Assist Police Officers to communicate effectively with members of the local community by providing advice on local customs and protocols. - To contribute to the supervision and co-ordination of the activities of the (Region) Police Liaison group. - Advise and assist...

  • Research Ethics Liaison Officer

    4 days ago

    Brisbane, Australia Queensland University of Technology Full time

    Fixed-term, full-time - Kelvin Grove **Who are we looking for?** Queensland University of Technology (QUT) is seeking a Research Ethics Liaison Officer to join Office of Research Ethics and Integrity, Research Portfolio, Academic Division. **Real world impact** QUT is a major Australian university with a global outlook and a 'real world' focus. We are an...

  • Clinical Liaison Nurse

    5 days ago

    Brisbane, Queensland, Australia CPL - Choice, Passion, Life Full time

    At CPL - Choice, Passion, Life, we're passionate about creating meaningful change for people with disability and their families. We're seeking an experienced Registered Nurse to join our team as a Health Liaison Officer. In this role, you'll use your nursing skills to provide liaison, guidance, education, and support with external stakeholders.About the...