Night Manager

4 weeks ago

Acton, Australia Ovolo Group Full time

**What You'll Get...**
- Well, there's the chance to shine in a brilliant team environment in the coolest new hotel brand in Australia, Hong Kong and now Indonesia -bring your personality and sense of fun to work and the most amazing team to work with.
- Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you
- Receive Hotel benefits in rooms and our fabulous F&B outlets
- Stay Fit and Fabulous; be involved in our Wellbeing Programmes
- Develop relationships and make a difference to other people’s lives through our Community Programme
- Autonomous role with oodles of creative license & chance to showcase your entrepreneurial talent
- Flexible Work Arrangements

Due to a recent relocation, the Night Manager is being advertised and we are looking for someone genuine, talented, and FUN (fabulous, Unconventional and Never Boring) to join our award-winning team. Is that you?

**The Gig - Full Time Night Manager**

The role of the Night Manager is to ensure the smooth running of operations of the Front Office and Hotel Operations on a nightly basis. To be the contact person for Guests in order to assist with Guest Complaints or opportunities to ensure a Guest experience equates to Five Star service.

This is a Front Office leadership role which means you MUST have previous experience in hotel front office operations/ night audit at supervisory or duty manager level. Front Office/ Night Audit experience is essential
- You will be a Night Owl who will be the face of the property throughout the night
- You are responsible for proficiently operating the Front Desk and other areas of the hotel overnight, including the checking and preparing of reports and statistical information in accordance with service standards and procedures
- Your responsibility will also incorporate the safety and security of the building(s) and all staff/guests, responding to emergency situations and any guest concerns within guidelines
- You will be expected to effectively supervise the arrival of late night guests, and the functions of the Night Audit team whilst on shift
- To be responsible for the overnight team completing all end of day activities, running night audit back up, roll the day and all audit reporting in a timely manner
- To attend to any Emergency experienced and represents the senior Management in their absence
- You will manage Night Audit Functions for both properties
- Need that police check also

**Do you also have and can......**
- Bring it Attitude, willingness and happiness
- 5 Star standards, nothing less
- A personality is needed, come & play
- You will have energy and enthusiasm to embrace the culture that Sydney City offers
- Know about the IT stuff, Front Office systems essential
- Shout from the roof top and promote our facilities
- Own it. Step forward & show us what you've got

**OVOLO. REFRESHINGLY YOU-NIQUE.

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