Business Banker

2 weeks ago

Brisbane, Australia Commonwealth Bank of Australia Full time

Business Banker
- **You are a strong commercial lending Business Banker**:

- **We are a high performing Small Business Banking team at CBA**:

- **Together we will work towards becoming the #1 Business Bank**

**See yourself in our team**:
The CommBank Small Business Banking team have a passion for helping Australian small businesses succeed. The team seek to understand the business and personal goals of business owners and use their expertise and specialist teams to provide tailored financial solutions.

Small Business Banking is a part of CBA Business Banking and provides in branch face-to-face and remote support to Small Businesses across Australia. In Small Business Banking, we cultivate strong connections with our communities and customers by building deep connections, having compelling proposition and exceptional execution.

**Do work that matters**:
We are looking for a commercial lending Business Banker to join our Mackay Branch team

Be part of a high performing team and contribute to its success by providing exceptional service to Small Business customers through understanding their business and personal needs and assisting them with the end-to-end fulfilment of those needs.

As a Business Banker, you will be accountable for business development within your region and will support retention of client relationships by providing a premium service.

**As our Small Business Banker, you will**:

- Facilitate exceptional customer conversations that help to understand our small business client's goals and needs and provide relevant and timely solutions. This will include the origination of a range of solutions for businesses including, but not limited to, commercial lending up to $1M, asset finance, merchant facilities and everyday banking solutions.
- Proactively engage customers and business development activities to support their business and personal goals. Prepare for customer conversations with a view to providing valuable insights. You have an understanding of the home ownership solutions available to business customers.
- Be a brand ambassador within the region's business community, building awareness of the CBA business banking proposition. This may also involve hosting small business education events that support the ongoing financial wellbeing of businesses.
- Regular attendance to key stakeholder meetings to help build awareness of Small Business service offerings and proactively work together to build referral partnerships and deal with service pain points

**We** **want** **to** **hear** **from** **you** **if** **you** **have**:

- Experience in commercial lending or B2B sales
- Home lending and self-employed lending experience
- Sound financial analysis skills and commercial acumen
- Excellent interpersonal skills and stakeholder engagement/management skills
- Excellent customer engagement skills (both face to face and non-face to face)
- Experience in facilitating conversations with customers to help understand their needs, managing a pipeline of opportunities to ensure we meet customers' expectations and in facilitating proactive customer contact
- Passion for Small Business customers or experience in or managing a Small Business
- FSRA Tier 2 Accreditation, or able to obtain this within first 30 days
- Credit Approval Authority (CAA) Level 1 or willing to obtain this within 6 months
- Formal training to support Home lending discussions which may include Cert IV in Banking Services qualifications (preferred)

**If this sounds like you, We look forward to speaking with you about life at CBA.**

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 07/06/2024

Job ID REQ209550

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