Electrical / Mechanical Technician

2 months ago

Brisbane, Australia W3 Associates Full time

**Contract Type**:

- Full Time**Location**:

- Brisbane - NSW**Industry**:

- Operations & Maintenance**Contact Name**:
**Contact Phone**:
**Date Published**:

- 21-Jan-2024**Company**:
W3 Associates has partnered with one of the world’s leading manufacturers of pumps and pumping systems. They contribute to global sustainability by pioneering water technologies that improve the quality of life for people and care for the planet

**Opportunity**:
We are on the lookout for a talented Service Technician with an Electrical Licence to join a friendly, inclusive, and highly inspirational Service and Solutions team.

**What you will be responsible for**:

- Disassembles, inspects, troubleshoots, repair and replace parts, reassemble pumps, pump systems, and accessories in the Workshop or in-field
- Advises the customer about shortcomings in the total system, which can prevent problems and offers a solution to these problems
- Assists his/her manager by identifying and providing solutions for service and warranty matters, depending on the complexity of the issues, special consultation with technical support may be required
- Prepares clear and complete service reports and ensures that these are submitted on time (warranty claims, working hours FAS, etc;)
- Assists in project execution - installation support, commissioning, etc
- Executes the agreed maintenance services and SLA for service agreements
- Provides feedback of relevant information to the respective stakeholders (sales and service sales PUs, operations, etc including identified leads
- Prepares inputs for quoting out-of-warranty repairs and collects installed base information
- Continues learning and development to build up hands-on service capability
- Reports matters related to Safety, Health, and Environment

**What you need**:

- Knowledge of electrical/mechanical engineering and rotational equipment
- **MUST** be a Registered Electrician in QLD
- 2 years of work experience in the industry or comparable environment
- Experience with pump technology is ideal
- SAP experience preferred
- Ability to work with processes or projects within the service environment

**Want to know more?**
If you are excited by what you have read then we want to hear from you.
- Either **APPLY** using the link below, or contact** Bradley Hardy** for a confidential discussion.
- W3 Associates is a specialist water industry recruitment agency based in Sydney. We partner with companies across Australia to recruit the water industry’s leading talent.

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