Mentor - Workforce Australia

3 weeks ago


Central Coast, Australia Ability Options Full time

Comprehensive employee benefits, incl. $15,900 in NFP Salary Packaging
- Permanent full-time role at The Entrance
- Work laptop + phone + training and development

**Who Are We?**

Ability Options is a stand out Employment Service provider with a proven track record of delivering high star rating performance. From 33 offices across NSW, each year we support over 12,500 jobseekers including parents, Indigenous communities, school leavers and people with disability to prepare for, gain and maintain employment.

Ability Options is committed to a workplace culture that recognises diversity, equity and human rights. We respect and value the contribution of people from all cultures, backgrounds and beliefs, including Aboriginal and Torres Strait islander people and people with disability.

**The Role**

A permanent full-time opportunity is available for an experienced Mentor (WorkForce Australia). As a Mentor, you will be working with a diverse range of people and employer networks to achieve employment outcomes through ongoing coaching and support.

You will have a highly empowering style with the ability to facilitate group learning activities. You will be passionate about enhancing customer experience and motivated to succeed with a proven track record in meeting KPIs, building relationships and displaying a resilient can do attitude.

The WorkForce Australia - Mentor will partner with job seekers to plan, secure and maintain sustainable employment through sourcing and developing enduring employer and other stakeholder relationships that generate employment opportunities.

As part of this role you will be required to travel within your region.

To succeed in this role you will need to be able to demonstrate:

- Your resourcefulness to deliver skill based training sessions to build capacity for employment
- Your ability to support job seekers to achieve their goals through employment outcomes
- Your ability to deliver effective employment solutions to local businesses
- Your excellent administration skills and ability to maintain thorough case notes
- Your local knowledge of the labour market and experience in placing clients into local employment opportunities
- Your excellent communication skills in promoting job seekers to local employers and seeking future employment opportunities

**Essential Criteria**
- Satisfactory background checks including NDIS Workers Check and Working With Children Check (or willingness to obtain)
- Experience in customer focused roles
- Experience working with in the disability service sector highly regarded
- Current driver’s license (minimum P2)

**_
- Successful applicants must be able to supply evidence of a both COVID-19 vaccinations + Booster*_**

**Why Work for Us?**

When you join Ability Options you will experience a vibrant, values driven organisation where the people we support are at the centre of everything we do.

In return for your skills and experience you will receive:

- ** Salary Packaging**: Increase your take-home money with $15,900 not-for-profit salary packaging through Maxxia: Salary Packaging | Maxxia
- ** Training and career progression**: Our In house Learning and Development team offering ongoing career development support to staff.
- ** Mental Health and Wellbeing**: A dynamic EAP partner who supports our staff with free confidential counselling: Employee Assistance Programs (EAPs) - Veretis Performance Psychology. Additionally, we offer fitness passport giving staff access to more than 500 gyms and sporting facilities across NSW.
- ** Rewards and recognition program**:We recognise the efforts and achievements of our valued staff members with morning teas, lunches, gift cards, certificates, and personalised letters from the CEO.
- ** Employee Discounts**:Discounts with CommBank, Winc and Medibank corporate insurance cover.
- ** Other Benefits**: Paid Parental and Partner Leave, purchase additional leave after 1 year of service and tenure-based service reward leave.
- ** A rewarding career** where you contribute to make a difference in the community and in people’s lives



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