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Operations Manager- Aquatic Services

4 weeks ago


Wollongong, Australia Wollongong City Council Full time

**Operations Manager
- Aquatic Services**
**Permanent Full Time**
**Salary up to $113,864.45 per annum plus superannuation + An operational Motor vehicle under lease back arrangement.**
**(Salary package will be assessed based on skills, experience, and qualifications)**
**Recruitment No: 23060**

At Wollongong City Council we have a steadfast commitment to creating an Extraordinary Wollongong. We are in an exciting period of transformation and focused on delivering exceptional services, infrastructure and facilities for our community

Our strength is the diversity of our people. Together our responsibility is to create an inclusive place where everyone is welcome, valued and belongs. We lead with courage, openness and curiosity. Our conversations and actions celebrate diversity, inclusion and belonging. Learn more about us here.

**About the position**:
The Operations Manager - Aquatic Services is a critical role within our Property and Recreation Division, it ensures the effective and sustainable management and coordination of Council’s Aquatic Services.

Overseeing 8 of Councils pools, this position specifically focuses on strategic management, leadership, finance, human resources, risk management, promotion and marketing of water safety initiatives as well as providing direction to the day-to-day operations of Council’s Aquatic Services.

This position plays a key role in meeting the recreational, sporting and leisure needs of the community and providing a range and services that will sustain and improve the city’s lifestyle, biodiversity and natural assets.

**What do you need to be successful in this role?**
- High level operational experience in an aquatic and/or leisure centre environment.
- High level project management experience including significant infrastructure project scoping and delivery including management of budgets and programs.
- Extensive experience in scheduling and resource planning for forward works programs.
- Extensive change management experience including consultation and deployment of significant change initiatives.
- Continuous improvement mindset and ability to be agile and responsive to opportunities as they present.
- Excellent communication and stakeholder management skills including negotiation and mediation with a demonstrated ability to resolve conflict.
- Ability to lead and influence teams to achieve strategic goals.
- Self-starter who is able to drive and lead projects to completion without supervision.
- High level proficiency in the managing and reporting of budgets.
- The development of staff in corporate Performance Management systems.
- Ability to guide and facilitate difficult conversations.

**What’s in it for you?**
- We provide flexible working arrangements such as hybrid working, flex and RDOs - you just need to ask
- 35 hour week
- We are value-led, support and encourage personal and professional growth, recognise and reward performance and embrace change.
- We provide generous leave provisions including 5 weeks annual leave per year of service
- Long Service Leave after 5 years
- We are committed to providing a safe working environment for all, (everyone, every day and everywhere) and make available wellbeing programs to support mental, physical and social wellbeing of our staff to be at their best.
- Access to Fitness Passport
- Uniform and PPE provided
- Mobile phone Allowance
- Laptop provided with position

**Interested?**

**Selection Criteria**
- Hold a minimum Diploma-level qualification in management or related field outline how your qualification is relevant the position.
- Detail your extensive experience in the efficient management of Aquatic operational services across multiple sites to ensure that there are effective controls over human, physical and financial resources
- Provide an example/s that demonstrates your experience in driving and leading significant change to either gain team commitment, develop a performance-based culture and/or ensure the provision of quality customer service
- Provide an example of when you have improved the efficiency of business processes and procedures to enhance achievement of organisational strategies and deliverables
- Provide an example of when you have reviewed and updated an internal strategy or policy to support efficient and sustainable accomplishment of organisational deliverables
- Outline your experience and level of proficiency in using financial systems to manage procurement and prepare, monitor and report on budgets
- Provide an example of when you have identified and managed multiple projects meeting strict deadlines to deliver identified outcomes
- Outline your proven track record in developing, implementing, monitoring and reviewing WHS systems, policies and procedures
- Current Drivers Licence

A copy of the Selection Criteria Template can be found** **HERE**

**Applications close 11:59pm Monday 22 May 2023.**

**More information**:

- Click on the attachment below to view the Posi


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