Digital Strategy

4 weeks ago

Melbourne, Australia The Reload Group Full time

If you're someone with a passion for marketing and strategy, then this role is not to be missed - it's a blend of consulting, market research, customer experience and digital, so a great all-rounder role for someone who wants to get stuck into big projects for big brands. Our Consulting team is growing rapidly, so it's an exciting time to join Reload

This is the perfect role for you if you're a driven individual who enjoys working in a **fast-paced** environment, is a** self-directed learner** who gets great satisfaction from figuring things out, and is comfortable ‘embracing the grey' to **deliver** **diverse projects with limited direction**.

You will thrive in this role if you are excited to work directly with clients, able to engage internal and external stakeholders to bring together projects and are ready to build your own marketing skills and ways of thinking.

To apply, you'll need to include a **customised cover letter **with your CV, addressing the questions at the end of the role details below.

**Role Details**:
At any one time, you'll have a handful of projects with small, medium and large businesses, working across a vast range of different tasks including user experience studies, website strategy, customer journey mapping and qualitative and quantitative market research. As the Marketing & Research Consultant, you will drive the delivery of client projects, covering the following requirements:

- Strategic Digital-Focused Consulting_
- Providing effective and creative consulting services that produce strategic deliverables that meet client requirements
- Project managing timelines, organising calendars, liaising with clients/suppliers, and working collaboratively with all internal teams to keep all deliverables running on time and to brief
- Running well-organised and effective client-facing workshops to probe into different areas of their business, take stakeholders on the journey, and achieve consulting goals
- Conducting Effective Market Research_
- Research Planning - developing clear and structured qualitative and quantitative research plans to meet research goals and avoid bias
- Research Execution - creating surveys, depth interviews or focus group materials, coordinating recruitment, managing responses, owning/organising research facilitation and managing recording
- Research Consolidation - undertaking qualitative and quantitative data analysis, pulling insights and findings and building these into actionable reports for clients
- Strategy & Report Writing_
- Using marketing and digital frameworks to develop strategies for your clients
- Writing customised research reports tailored to your clients from your own research, understanding the client's delivery format required (short-form, long form, visual, etc)
- Creating documents, powerpoints, mockups and plans that are polished & client-ready
- Undertaking desktop research, competitor analysis, website reviews and using other tools to assess performance and make recommendations
- Effective Stakeholder Engagement_
- Running discovery, strategy, and requirement gathering discussions with clients to ensure proposed projects will solve their business problems
- Ensuring positive and professional client experience centred in creating strong partnerships throughout the entire client lifecycle

**Your Experience**:
We are open to fresh grads wanting a consulting career to those who have worked in a boutique or large consulting firm with a couple of years experience want to join a growing, agile consulting team where they can have more ownership of their work.

We'll be looking for:

- A track record as a high achiever that strives to exceed expectations - be it at uni, in previous work experience or wider projects
- The natural ability to build relationships across a diverse client base and the internal team
- The ability to be across the detail - you can back up your big ideas and client relationships by producing quality work deliverables
- An analytical mind with a baseline level of skill in data analysis including using spreadsheets, undertaking analysis or modelling and producing reports
- Exceptional written and verbal communication - ability to articulate ideas and present to varying client stakeholders and seniority
- A self-starter attitude to lead your own projects and maturity to work autonomously even when projects may have little direction
- Confidence to back your work and present to clients
- Previous experience in providing exceptional client service in a professional environment - a B2B or previous marketing environment will be highly regarded

**Remuneration & Benefits**:
We are offering a competitive salary in line with experience for this role, and are proud to offer industry-leading benefits alongside this.

Reload's stand-out culture and happy team have resulted in us being named as one of the Top 10 Best Places to Work in the Media & Marketing industry in 2023, and aside from the usual perks of working in an agen

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