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Medical Receptionist

2 months ago


Hamilton Hill, Australia St James Family Medical & St James Specialist Full time

St James Family Medical & St James Specialist is a newly established privately owned GP/ Specialist clinic based SOR in Hamilton Hill. Our clinical providers include a paediatrician, two GP and one midwife who are supported by a friendly team of admin and nursing staff. A new opportunity exists for a receptionist to join us on a casual basis, days of work are flexible and at this time we have approximately 2-3 days per week available.

Are you looking for a kind, supportive workplace where you are valued and respected? This is a fantastic opportunity for an experienced receptionist to join our administration team. Do you have a knack for providing excellent customer service, building rapport with those around you, working quickly and under pressure, and can think on your feet to troubleshoot and resolve patient queries? If so, then this could be the perfect position for you. You will enjoy dealing with a range of patients from newborns and children attending with their families, to antenatal patients, and the elderly.

**Key responsibilities**
- Appointment coordination including bookings, confirmations and checking of documentation
- Managing incoming correspondence and workflow requests for the GP’s and specialist
- Providing reception support for busy clinics including appointment schedules, maintaining patient health records and some reporting using Best Practice medical software
- Liaising between patients and the clinical team
- Assisting with the coordination of an active waitlist of new paediatric patients

**Desirable Attributes**
- Flexible availability to work 2-3 days per week, which may include Saturday morning
- Prior experience working in a GP or specialist clinical
- Best Practice experience would be desired, previous experience using medical software is essential
- Excellent communication skills
- Ability to work as past of a team
- Ability to work under pressure whilst multi-tasking
- Excellent time management skills
- A professional standard of personal presentation

Work hours and pay rate will be negotiated at interview with the successful applicant.

**Job Type**: Casual

**Salary**: From $30.59 per hour

Schedule:

- 8 hour shift
- Flexible hours
- Monday to Friday

COVID-19 considerations:
Covid vaccinations are a requirement of employment.

Ability to commute/relocate:

- Hamilton Hill, WA 6163: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Application Deadline: 17/01/2023
Expected Start Date: 30/01/2023


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