Mac Tech Support

2 weeks ago


Richmond, Australia Infotech People Full time

6 month contract role with immediate start
- Work close to home in Richmond
- Excellent career growth opportunities in a world-class work environment

**_ About the role_**

Our client is a leading MSP in the field and is looking to expand the IT support team in a Mac OS Desktop Support Analyst role. This is a rare contract role, where there is a real chance to extend with longer term potential. Our client has made it a priority to create a work culture that keeps everyone engaged and not wanting to move from their roles. Initial contract term is 6 months.

**About You**:
To be successful in this role you should have project experience in a similar role and be able to hit the ground running:

- MUST HAVE - **_MAC OS Support experience_**, Active Directory, Azure, Intune &
- Experience with Jamf and Apple devices
- JAMF
- Support of desktop, infrastructure and services across multiple technology streams including, Hardware, Software, Networks, Server, Print etc
- Experience in whitelisting technologies like AppLocker and AppSense;
- Experience in VB and PowerShell Scripting;
- Strong technical writing skills;
- Understanding of technical release and incident management
- Working understanding of Active Directory and Group Policy from a SOE perspective.
- Understanding of cloud solutions Microsoft Azure and AWS
- Exceptional communication skills, both written and verbal.

**_Nice to haves:_**
- Have experience in an IT infrastructure role focussing on customer experience
- Be ITIL Foundation Certified
- SLACK Channels support experience

**_Please contact David for a confidential discussion on_**_ _**_0422 229 220_**

MUST HAVE WORKING RIGHTS IN AUSTRALIA AND LIVE IN MELBOURNE



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