Medical Receptionist

3 months ago

Kew East, Australia Avant Full time

About Avant

Avant is Australia’s leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years.

Avant now represents 80,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and practice needs. Building on this heritage, our vision is to be the most trusted professional partner in supporting doctors throughout their lives and careers.

As a mutual organisation, owned by members and run purely for their benefit, our members are at the centre of all we do. As well as providing products and services to our member, we play a broader community role by advocating for improvements in the healthcare system and in quality, safety and professionalism in medicine, through delivering education and research activities.

About The Role
Avant Practice Solutions are a premium provider of medical practice management services across Australia. We support a variety of medical practices, including general and surgical practices by providing off-site administration and practice management services.
Due to the continued growing demand of our services, we are continuing to grow out team We have full-time opportunities for compassionate, caring and efficient Medical Receptionists available.
**Office Hours**: Monday - Friday, no weekends, or public holidays.
This is an opportunity to showcase your skills as a caring and service-focused receptionist, in a modern environment providing off-site medical administration services for several different medical and specialist practices.

About You
We are looking for dedicated and positive individuals with drive, to make a real difference to our doctors’ practices. This position requires an adaptable and confident person, with a strong drive to provide only the highest quality service.
Medical experience is desirable but not essential as we will provide all the training that you need.
You will be working with a range of surgeons and physicians. More importantly will be your proven track record in providing excellent customer service with empathy and respect.
The ability to quickly learn a range of different practice software packages be needed for success in the role. The ability to quickly learn a range of different practice software packages will be needed for success in the role.

**Key duties include**:

- Booking and arranging of appointments
- Managing patient phone enquiries
- Liaising with patients, providers, hospital staff & referrers
- Filing and medical administration processes and general office duties on cloud-based platforms

**To be successful you will have**:

- Ability to multi-task effectively with consistent attention to detail
- Excellent communication skills and professional phone manner
- Work cohesively within a team but also able to work independently
- Confident with computers and new technology
- Strong organisational and time management skills

If you are looking for a career-enhancing role with a friendly, dynamic and professional work environment where your contribution is valued then this is the role for you.

Why work at Avant?
We value our people by offering an inclusive workplace with career development and internal mobility opportunities.

Your development is our priority, and we have a variety of learning and development programs that will support you in your career.
We offer support to our people via Employee Assistance Program (EAP), Health and wellbeing programs, Tertiary Education Sponsorship and Support.
We have a diverse and connected work environment where your contribution and ideas will be valued and respected and make a real difference to the lives of others.
If you have any queries regarding the role, please do not hesitate to contact Nico Touze, Head of Talent Acquisition on 0467 289 985.
**Please note**: Avant Mutual is a vaccinated employer. Prior to the commencement of your employment by Avant, you are required to be fully vaccinated against the Covid-19 virus or have a medical certificate stating that you cannot receive a Covid-19 vaccination for valid medical reasons.

Why work at Avant?

At Avant, our people are the centre of everything we do for our members. We offer a range of benefits and opportunities to enable you to make a difference, learn, and grow in your career.

We value our people by offering an inclusive workplace with a diverse range of benefits, flexible working options, career development, and internal mobility opportunities. Our flexible working arrangements are designed to enable genuine work-life balance.

Your development is our priority and we have a variety of learning and development programs that will support you in your career.

We offer support to our people via Employee Assistance Program (EAP), Health and Wellbeing programs, Tertiary Education Sponsorship and Support.

We have a diverse and connected work environment where your contr

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