Service Coordinator

3 months ago

Richlands, Australia Phoenix Source & Select Full time

Phoenix Source and Select are proud to announce our leader in the Material Handling and Access Equipment Industry and is committed to providing customers with quality products, professional advice and the best possible service.

A privately-owned national company with a proven track record of providing long term employment with world-class brands and facilities, this could be your opportunity for a rewarding career change

Primary Responsibilities:

- Responsible for coordinating the activity in the service department to ensure maximum productivity by effectively scheduling technicians and service appointments.
- Ensure all equipment is currently tagged and kept in a safe working order. Ensure Customer Equipment & Rental Fleet is serviced at the correct intervals through the continuation of an efficient preventative maintenance service schedule.
- Generate estimates as required
- In consultation with Service Manager oversee and supervise estimate works, ensuring works are completed in line with estimated repair parameters.
- Ensure all warranty works are completed in line with policy and procedures.
- Assist with field repairs when required.
- Coordinate New Truck installations when required.

About You:

- Solid back ground and experience in the Fork Truck Industry or similar construction equipment.
- Demonstrated and proven record with supervision
- Computer & Administrative skills in Microsoft Outlook &Excel
- Ability to work with mínimal supervision and self-motivated
- Good written and oral communication skills
- Strong problem solving skills
- Understanding of customer relations and customer business processes
- Sound product knowledge is advantageous
- Team orientated

What's on Offer:
Competitive market salary package commensurate to skills and experience level. The positive can-do environment in a large growing organisation.

An opportunity to expand your skills set with the best in the business This is a rare opportunity not to be missed.

**Job Types**: Full-time, Permanent

**Salary**: $70,000.00 - $90,000.00 per year

**Benefits**:

- Professional development assistance
- Salary packaging

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Richlands, QLD: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Service Coordinator: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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