Chief Operating Officer

2 weeks ago

Sydney, Australia Sharp Brains Full time

This is a **full time permanent** for a client who is a global welfare organization committed to ensuring that every orphaned child living in poverty has access to the tools and opportunities they need to overcome their difficult experiences. They believe that when a child fulfils their potential, their own future is transformed as well as the future of their families, their community, and society at large. In order to achieve that, they are led by core values of transparency, dignity and empowerment.

**Role Overview**:
**Key Responsibilities**:

- In accordance with organisation policies, responsibilities include but are not limited to:

- Develop strategies and goals to align and coordinate efforts to grow the charity’s operations, programmes, and resources.
- Assist the CEO in creating an annual development plan supporting the strategic plan.
- Deputise for the CEO where needed.
- Oversee various departments and ensure they are implementing their departmental plans and meeting their objectives.
- Manage employee schedules and potential conflicts.
- Help establish and maintain office procedures.
- Oversee procurement and staff recruitment.
- Prepare and review standard procedural documents for daily operations.
- Supervise staff performance across all levels.
- Oversee staff training and development programmes.
- Conduct periodic employee appraisals.
- Ensure employees are motivated and productive.
- Oversee day-to-day operations.
- Set policies and processes.
- Ensure employees work productively and develop professionally.
- Ensure staff follow health and safety regulations.
- Prepare reports and other presentations as required to operate the organisation
- Represent the organisation externally by participating in public speaking engagements, and regularly participate in and attend community events

**Required Qualifications**:

- A Bachelor's degree is required. Master's degree in a related field is preferred. Proven experience in a senior leadership role will be considered in the absence of a degree.
- Solid budget management skills, including budget preparation, analysis, decision-making, and reporting.
- Strong demonstrated leadership skills and organisational abilities, including planning, delegating, programme development, and task facilitation.
- Ability to listen, communicate and collaborate effectively with Board members, donors, staff, volunteers, and others.
- Strong written and oral communication, and public speaking skills.
- Proficiency in Microsoft Office and other organisational systems.
- Ability to interface and engage diverse volunteer and donor groups.
- A sincere interest in the philosophy of orphaned children’s welfare and care.
- Must be able to meet and interact with the public in a tactful and diplomatic manner and represent the organisation.
- Experience working with and coordinating multiple tasks utilising staff and volunteer resources.
- Ability to objectively evaluate problems and recommend appropriate actions in a timely manner.
- Ability to prioritise, ask for help when needed, and communicate effectively when challenging situations arise.

**Preferred Qualifications**:

- Fluency in English with Arabic desired.
- Knowledge of fundraising strategies and donor relations unique to the non-profit sector.
- Knowledge of non-profit fundraising principles.
- A demonstrated knowledge of organisational and financial procedures for non-profit organisations, including budget development.
- Demonstrated skills in human resource management.

**Skills**:

- Strategy creation and execution
- Digital skills
- Data literacy and reporting skills
- Excellent written, verbal, and presentation skills
- Intercultural sensitivity and inclusive language skills
- Strong working knowledge of Microsoft Office Programmes
- Good oral and written communication skills
- Fast data entry ability/keyboard skills
- Good presentation skills
- Project management skills
- Time management
- Strong technical accounting knowledge
- Excel and modelling

**Competencies**:

- Excellent organisation and effective communication
- Ability to work as part of a team
- Leadership and coaching skills
- Strong attention to detail and organisational skills
- The ability to manage pressure and conflicting demands, and prioritise tasks and workload
- Ability to delegate and manage the work of others

**Additional Requirements**:

- Flexibility of working outside working hours

**Salary**: $200,000.00 - $225,000.00 per year

Schedule:

- 8 hour shift

**Experience**:

- Chief Operating Officer: 2 years (required)

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