Allied Health Receptionist

1 week ago

Bankstown, Australia Chiro Kinetix Full time

**POSITION**:
Experienced receptionist

Above award wages (Negotiable reflecting experience)

Cranebrook NSW

**SUMMARY**:
Chirokinetix provides allied health services to the Bankstown community and Sydney region. Our well established clinic provide a suite of services such as physiotherapy, podiatry, chiropractic, psychology and dietetics along with amazing customer service. Our goal is to ensure patients are having the best treatment from the moment they walk in the door.

This position plays a vital role in supporting our health team and ensuring our patients have a professional and positive experience. You will work closely with a diverse group of health professionals and management team both locally and externally. This position requires a confident and competent individual who takes pride in their work, can work individually and part of team and thrives in a high learning environment. A high level of maturity is required and an ability to work across various business functions to a high standard.

**Essential criteria**:
Experienced allied health/medical receptionist - preferred

Excellent customer service and professional manner

Experience with a practice management software system - Nookal is preferred

Experience with Workcover, NDIS, DVA, medicare and health funds.

Excellent written and verbal communication skills

Competent with microsoft word, excel, outlook and PDF creator form

Highly organised and excellent time management

A friendly, positive and can-do attitude

Excellent attention to detail

**ROLE**:
Diary management for all practitioners in Cranebrook and other locations if required

High level of detail and accuracy with bookings, rescheduling and payments

Confirming all appointments in a timely. friendly and helpful manner

High level of knowledge understanding of all service offerings, products and fees

A friendly, welcoming and helpful disposition to all patients, referrers and staff

Assisting Snr Admin and management as required

Sound understanding and efficient co-ordination of Medicare claims, DVA, Workcover, NDIS and other third party claims as required.

Friendly and efficient co-operation with staff from other clinics

The ability to multitask and prioritise workflow

Performance of ad hoc reception duties and assistance for practitioners as required

Possibly handling event coordination, both internally and externally

Managing office supplies such as stationery, equipment, and furniture

Receiving and dispatching deliveries

Daily mail and banking duties

Daily cleaning and preparation of clinic rooms, reception and waiting areas

To actively engage in tasks that support the growth of you as an individual as well as practices growth. This can include but not limited to - marketing, networking, content creation (blogs, social media), community engagement and HealthKlinix events and promotions.

Actively post content on social media page

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