Account Manager, Brokers

5 months ago

Melbourne, Australia People Intelligence Full time

You will be working for a global insurance company that is agile and dynamic and that specialises in selling credit insurance & risk management solutions for corporate clients, cross-industry regardless of their size.

As an Account Manager, based in offices in Melbourne CBD, you will build and manage strong business relationships with existing broker accounts across Australia, to maximise the achievement of company goals and renewals.

**The role**:

- Be a key contact for Credit Insurance & Services solutions between clients, brokers and internal stakeholders
- Strategic responsibility for broker relationships and associated compliance
- Maintain communication with designated key accounts and identify other business opportunities
- Prepare quotations and presentations for direct prospects & specialised brokers by exercising commercial delegation and/or preparation for review by Commercial Committee
- Coordinate and communicate with all other departments specifically Risk Underwriting, EIC and Claims
- Execute working processes within the commercial team. Give input to the improvement and development of working processes relating to the commercial team and provide input to Commercial Director, & Regional HQ
- Become a Subject Matter Expert by improving own expertise on company products/services
- Involvement in the reporting requirements of the Account Management team
- Establish close working relationship with other commercial team members to make best use of available resources
- Presentation of complex commercial situations to management and commercial committee
- Any ad-hoc tasks to be assigned by the manager

**To be successful in this role, you need the following essential criteria**:

- A Graduate with a Bachelors degree in Business or Finance
- At least 1 years’ experience in either an account management or customer success or client services role
- B2B client facing experience gained in Insurance or Financial Services industries is preferred
- First class communication skills both written and verbal
- Presentable with strong negotiation and interpersonal skills
- Broad understanding of key insurance markets, their condition and competitors specifics
- Excellent customer focused attitude
- A team player with a strong work ethic
- Proactive and result-driven attitude

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