See more Collapse

Customer Service Coordinator

2 months ago


Roseville, Australia O'Brien Glass Industries Limited Full time

Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. The best thing about this role is that you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for success.

**About the Role**:

- Provide support to the manager and the running of daily operations
- Effectively keeping customers updated on delivery lead times
- Undertake repair inspections on vehicles
- Explore customer needs and educate on our full scope of services
- Issue invoices and raise job authorities as required
- Source suitable resolutions to customer concerns and follow up customer queries
- Permanent part-time role - 25 hours per week

**About You**:

- Professional communication and presentation skills
- Ability to resolve issues and create solutions for customers
- Support the Branch manager with administrative tasks
- Ability to work in fast paced workplace
- Excellent time management and prioritisation skills
- Intermediate to Advanced Microsoft Office skills

**Benefits**:

- Supportive and collaborative team environment
- Growth and development opportunities
- Competitive salary
- Reward and Recognition program

**About us**:
At O'Brien®, we put our customer at the heart of everything that we do, serving more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien® is also part of Belron®, the world's leading glass specialists operating in 35 countries.

**Sounds like a Crackin' Opportunity? Click and Apply**

As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch.


We have other current jobs related to this field that you can find below


  • Roseville, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. The best thing about this role is that you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for success! Our Roseville Branch are looking for an experience Customer Service...


  • Roseville, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. The best thing about this role is that you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for success! Our Roseville Branch are looking for an experience Customer Service...


  • Roseville, New South Wales, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. The best thing about this role is that you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for successOur Roseville Branch are looking for an experience Customer Service Coordinator...


  • Roseville, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. The best thing about this role is that you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for success. - ** Perm Part time role 25hrs per week**: - ** Days and hours are...


  • Roseville, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. The best thing about this role is that you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for success. - ** Hours**: 8.00am - 1.00pm - ** Days**: Monday, Tuesday, Wednesday &...


  • Roseville, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. The best thing about this role is that you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for success. - ** Hours**: 8.00am - 1.00pm - ** Days**: Monday, Tuesday, Wednesday &...


  • Roseville, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service Team is the first point of contact to our AutoGlass customers. The best thing about this role is that you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for success. **About the Role**: - Provide support to the Branch manager and the running of the branch -...


  • Roseville, New South Wales, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service Team is the first point of contact to our AutoGlass customers. The best thing about this role is that you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for success.About the Role: Provide support to the Branch manager and the running of the branch Effectively...


  • Roseville, Australia Bryant Dental Full time

    **Customer Service Representative** **About Us** We are Bryant Dental. An innovative and exciting, med-tech startup looking to recruit talented customer success specialists to join our growing and passionate team. Working alongside a team of sociable, high-energy and dedicated colleagues, the Customer Service Representative will be at the forefront of...


  • Roseville, Australia Bryant Dental Full time

    **Customer Service Team Leader** **About Us** We are Bryant Dental. An innovative and exciting, med-tech startup looking to recruit talented sales specialists to join our growing and passionate team. Working alongside a team of sociable, high-energy and dedicated colleagues, the Customer Success Manager will be at the forefront of exceptional service to...


  • Roseville, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. The best thing about this role is that you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for success! Our Roseville Branch are looking for an experience Customer Service...

  • Office Coordinator

    2 months ago


    Roseville, Australia KOPWA Ltd Full time

    **About the role** **Responsibilities** **Finance** - Payroll and rostering administration and reconciliations **Clinical** - Manage waitlists of residents and respond to enquiries - Conduct tours of the facility for potential clients - Assist potential clients to navigate the aged care process - Coordination of the new admissions processes -...

  • Office Coordinator

    3 weeks ago


    Roseville, Australia KOPWA Ltd Full time

    **About the role** **Responsibilities** **Finance** - Payroll and rostering administration and reconciliations **Clinical** - Manage waitlists of residents and respond to enquiries - Conduct tours of the facility for potential clients - Assist potential clients to navigate the aged care process - Coordination of the new admissions processes -...

  • Home Care Coordinator

    3 weeks ago


    Roseville, Australia KOPWA Ltd Full time

    Great opportunity to join a small team supporting our homecare function. The role will be 3 days a week but may expand as the business is growing. The role: - Day to day administration of services in the homecare department - Rostering - Checking invoices and submitting for payment - Coordinate services required by clients - Participate in client...


  • Roseville, Australia KOPWA Ltd Full time

    **About the role**: Reporting to the Finance Manager, you will ensure timely and accurate rostering of KOPWA’s clinical team so that all shifts are filled against staff availability, and the roster is published by the due date. You will communicate daily with our team members, ensuring the roster is accurate and staff availability documents are kept up to...


  • Roseville, Australia KOPWA Ltd Full time

    **About the role**: Reporting to the Finance Manager, you will ensure timely and accurate rostering of KOPWA’s clinical team so that all shifts are filled against staff availability, and the roster is published by the due date. You will communicate daily with our team members, ensuring the roster is accurate and staff availability documents are kept up to...


  • Roseville, Australia KOPWA Ltd Full time

    **About the role**: Reporting to the Director of Nursing, you will ensure timely and accurate rostering of KOPWA’s clinical team so that all shifts are filled against staff availability, and the roster is published by the due date. You will communicate daily with our team members, ensuring the roster is accurate and staff availability documents are kept up...


  • Roseville, Australia O'Brien Glass Industries Limited Full time

    **Do you love providing customers with the best positive experience?** **Have a bubbly and outgoing personality?** **Then this is the position for you!** Our Customer Service Team is the first point of contact to our AutoGlass customers. Our Roseville Branch are looking for an experience Customer Experience Expert with Administration experience to start...


  • Roseville, Australia Bryant Dental Full time

    **Customer Success Manager** **About Us** We are Bryant Dental. An innovative and exciting, med-tech startup looking to recruit talented sales specialists to join our growing and passionate team. Working alongside a team of sociable, high-energy and dedicated colleagues, the Customer Success Manager will be at the forefront of exceptional service to our...


  • Roseville, Australia KOPWA Ltd Full time

    Great opportunity to join a small team supporting our homecare function. The role will be 3 days a week but may expand as the business is growing. The role: - Day to day administration of services in the homecare department - Rostering - Checking invoices and submitting for payment - Coordinate services required by clients - Participate in client...