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Women's Wholesale Fashion Online Sales Specialist

1 month ago

Surry Hills, Australia Style State Full time

Style State is a leading Australian fashion wholesaler with a reputable history of over 30 years. We stock Australia wide and globally to several thousand stockists including well known online retailers such as Showpo, Petal & Pup, City Beach, Runway Scout and Charcoal Clothing, to name a few.

**We offer generous weekly, monthly and yearly bonuses/incentives and believe in rewarding for high performance. Annual salary (based on experience) plus Superannuation and unlimited bonus per week if weekly target is achieved, on average potential of earning up to $200-$500+ paid out on a weekly basis with wages (amounts to $15-20k+ potential annual bonus). In addition to weekly bonus, we also have achievable monthly team bonuses and yearly bonuses.**

**The position is available for full time only at our Surry Hills showroom office in the heart of the fashion wholesale industry, conveniently located 3 minute walk from Central Station.**

**We also gift monthly wardrobe pieces, to keep you looking stylish every day**

**About the role**
- Interacting with our online customer community by selling products through social media channels such as Instagram and Facebook
- Daily live videos focusing on recommending styles to customers using excellent product knowledge and upselling
- Managing customer accounts and building relationships with regular buyers of online and physical store retailers
- Customer service via in the showroom and online, selling full range of styles to B2B clientele
- Generating a sales strategy to create conversion online through our website
- Communicating with all customer accounts on a weekly basis
- Processing orders and creating invoices
- Providing feedback to management and design teams on stock levels, bestsellers and customer feedback
- Merchandising the showroom and front window mannequin displays
- Achieving set weekly/monthly KPI's

**Requirements**:

- Confidence in engaging with customers through online platforms
- Ability to upsell styles in a live video format
- Passionate about delivering high standard in customer service
- Possesses excellent communication and people skills
- Has the ability to build strong, long-term relationships with customers
- Ability to multi task and be an all-rounder
- Proven sales experience
- Be self
- motivated and able to work independently
- Demonstrate great organisation, planning and time management skills
- Strong work ethic and positive can-do attitude

**You are required to have at least 2 year of customer service experience.**

We are seeking someone who is passionate beyond measure, an all rounder that is willing to learn with enthusiasm and possesses a strong work ethic. Someone who also consistently brings new ideas to the table and strives to achieve their goals

If you are ready for an opportunity to genuinely grow in your career in a place that encourages you to take ownership of your role, then this is for you For your chance to be part of, and help to grow, a successful business that wants you to stay long term, send your resume and cover letter through to us today.

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00 - $90,000.00 per year

**Benefits**:

- Employee discount
- Free food

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus
- Commission
- Performance bonus
- Quarterly bonus

Application Question(s):

- How many years of Customer Service experience do you have?
- Do you have any Wholesale or B2B experience?
- How much notice are you required to give your current employer?
- What is your expected annual salary?
- Have you ever worked in a role that requires interacting and selling through online platforms or social media?
- Are you confident with talking about products in a live video format?

**Language**:

- Chinese (preferred)

Work Location: In person

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