Business Transformation Lead

2 weeks ago


Altona, Australia City of Hobsons Bay Full time

**Permanent Full Time - 38 hours per week**
**Band 7 - $99,933.12 - $**111,555.81 (+ 10.5% super & RDO)**

We have an exciting opportunity for a Business Transformation Lead / Coordinator to join the high performing Business Transformation team at Hobsons Bay City Council. In this role, you will lead a small team and deliver projects that make a real difference improving improve the customer and staff experience, and change the culture of how we work. Transformation projects you will deliver include feasibility studies, implementation of corporate systems, service transformation, system enhancement, automation and process improvements.

**Benefits to you**
- Opportunity to make a difference across a range of services delivered to the community
- Highly motivated and experienced team to work with
- No two days are the same, with opportunities to work on multiple projects with stakeholders across the organisation.

**Key duties and responsibilities**
- Lead delivery of multiple projects across the organisation as required, whilst maintaining effective and responsive communications and support
- Lead process change based on research and analysis of options, undertaking service review projects and designing innovative solutions which deliver on prioritised stakeholder needs.
- Oversee the maintenance, support and development of H2.0 Performance and other corporate systems to support the organisation’s use of these systems.
- Providing team guidance, direction and leadership on multiple projects and our services, including effective prioritisation, delegation and review of completed work
- Enabling and motivating the team to set a culture of high performance and excellent change management in our organisation
- Guide team members to develop, plan and implement projects that deliver value for least effort (i.e. increase the value delivered per unit of effort/time)
- Support and assistance to team members clear any blockages and deliver outcomes in a timely manner
- Develop project communication and change management plans and effectively implement them with internal and external stakeholders

**Required Expertise**

**Qualifications**
- Qualifications in project management, information systems, business or related discipline, or relevant experience

**Specialist skills and knowledge**
- Ability to identify organisational project and process improvement needs and analyse options to develop solutions
- Service and process review methods and techniques
- Project management skills and knowledge with strong administrative skills and attention to detail
- High level presentation skills to a wide range of stakeholders and ability to meet deadlines, set priorities and plan and organise work of yourself and team members
- Advanced numeric, analytics, database and spreadsheet management skills as well as the ability to learn and adapt to new systems
- Understanding of the long term unit goals and policies of the unit and wider organisation
- Familiarity with budgeting techniques.

**Experience**
- Proven experience transforming business processes and related information systems to deliver quantifiable improvements in time, quality and cost.
- Demonstrated staff supervision experience in a project delivery environment
- Demonstrated ability to deal with all types of customers and provide high quality services
- Demonstrated ability to liaise with counterparts in other organisations to discuss specialist matters

Applications **must** include a cover letter outlining your suitability to the role and an updated resume. **Applications close 11.30pm, Sunday 18 June 2023.**

Successful applicant will be required to undertake a National Police Record Check.

HR Recruitment
Hobsons Bay City Council
PO Box 21
ALTONA VIC 3018

Hobsons Bay City Council is committed to the principles of Equal Opportunity, Child Safety and Workplace Diversity. We encourage a diverse workforce reflective of our community to better meet the needs of our customers.



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