Telstra Retail: Assistant Store Manager Burleigh

2 months ago

Gold Coast, Australia Telstra Full time

Employment Type

Permanent

Closing Date

2 Oct 2024 11:59pm

Job Title

Telstra Retail: Assistant Store Manager BURLEIGH HEADS

Job Summary

To support the Store manager with executing the store strategy, leading and developing a team of Customer Advisors to drive sales and high standards of customer service using the prescribed customer sales model.
You will be an member of the team with excellent skills in operational governance. You will collaborate with the Store Manager to create a high performing team, by coaching and empowering others to fulfil operational requirements and achieve their performance targets.

Job Description

Telstra is hiring

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

Our Burleigh Head store is hiring an Assistant Store Manager to join their team a Full-Time basis. This is an opportunity to enhance your leadership skills, overseeing a retail team with a unique buzz and energy at Telstra within a dynamic team environment at Telstra.

What we offer our team members

We have a tonne of great benefits here at Telstra, from thousands of training and career-growth opportunities, to exclusive discounts across hundreds of brands and partners. Take a look at all that’s on offer

and how you can shape your benefits, your way


Below is a snapshot of just some of the cool things we offer:

- Store performance-related commission
- 30% off Telstra services
- Telstra mobile and Sim card
- Exclusive discounts and offers across 240 brands and partners.
- 16 weeks paid parental leave for primary and secondary carers

As an Assistant Retail Store Manager at Telstra, you’ll work closely with the Store Manager to coach and grow your team. You’ll use your management experience to help coach our retail consultants to success, making sure they’re driven and energised to reach and exceed store targets.

What you’ll do
- Oversee the induction of your new team members
- Coach the store’s team to meet (and exceed) store targets
- Help support your team with customer query escalations
- Be the Store Manager’s right-hand person, stepping up to act as Store Manager when needed
- Executing business initiatives in store to meet financial and customer key metrics.
- Act as team cheer leader - leading from the front and helping to motivate the team, and foster an awesome store culture
- Organise the store floor and team’s work schedules, to meet customer demand.

About you
- You have previous experience in a retail leadership / assistant management role
- You’re able to energise and drive a retail team to exceed sales targets and KPIs with demonstrated success
- You lead from the front and are able to influence and build rapport with a diverse and varied team
- You’re able to resolve customer issues with your eyes closed and can put a creative spin on problem solving
- You’re an excellent communicator who can help support the Store Manager in taking team members through change.

What’s next?

Why Telstra?

Retail Opportunities at Telstra
- When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive._
- We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process._

  • Telstra Retail: Assistant Store Manager Pacific Fair

    3 weeks ago

    Gold Coast, Australia Telstra Full time

    Employment Type Permanent Closing Date 8 Nov 2024 11:59pm Job Title Telstra Retail: Assistant Store Manager PACIFIC FAIR Job Summary To support the Store manager with executing the store strategy, leading and developing a team of Customer Advisors to drive sales and high standards of customer service using the prescribed customer sales model. You will...

  • Telstra Retail: Part Time Customer Service

    3 weeks ago

    Gold Coast, Australia Telstra Full time

    Employment Type Permanent Closing Date 10 Nov 2024 11:59pm Job Title Telstra Retail: Part Time Customer Service & Sales Consultant ROBINA Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and...

  • Telstra Retail: Part Time Customer Service

    4 weeks ago

    Sunshine Coast, Australia Telstra Full time

    Employment Type Permanent Closing Date 7 Nov 2024 11:59pm Job Title Telstra Retail: Part Time Customer Service & Sales Consultant NAMBOUR Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and...

  • Customer Service Representative

    4 weeks ago

    Gold Coast, Queensland, Australia Telstra Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant at Telstra Store Robina. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.Key ResponsibilitiesProvide quality customer service to all...

  • Casual Customer Service

    5 months ago

    Gold Coast, Australia Telstra Full time

    Employment TypeCasualClosing Date13 Oct 2023 11:59pmJob TitleCasual Customer Service & Sales Consultant ROBINAJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach...

  • Customer Service Representative

    3 days ago

    Gold Coast, Queensland, Australia Telstra Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Service & Sales professional to join our team at Telstra. As a Retail Sales Consultant, you will be responsible for providing exceptional customer service and sales experience to our customers.Key ResponsibilitiesProvide quality customer service to all customersMaximise sales by...

  • Customer Service Representative

    3 weeks ago

    Gold Coast, Queensland, Australia Telstra Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant at Telstra Store Robina. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.Key ResponsibilitiesProvide quality customer service to all...

  • Retail Sales Consultant

    3 weeks ago

    Sunshine Coast, Australia Telstra Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Consultant to join our team at Telstra Nambour. As a key member of our retail team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.Key Responsibilities:Provide outstanding customer service and support to customers...

  • Customer Service Representative

    3 weeks ago

    Gold Coast, Queensland, Australia Telstra Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant at Telstra Store Robina. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.Key ResponsibilitiesProvide quality customer service to all...

  • Retail Sales Consultant

    3 days ago

    Sunshine Coast, Australia Telstra Full time

    About TelstraWe're an iconic Aussie brand with a global footprint, dedicated to building a connected future for everyone to thrive. Our purpose is to provide the best experience and deliver the best tech on the best network.Job SummaryAs a Retail Sales Consultant, you'll be passionate about delivering outstanding customer service and providing an exceptional...

  • Retail Sales Consultant

    3 days ago

    Sunshine Coast, Australia Telstra Full time

    About the RoleWe're seeking a highly motivated and customer-focused Retail Sales Consultant to join our team at Telstra's Kawana Waters store. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.Key ResponsibilitiesProvide outstanding customer service and support to...

  • Retail Sales Consultant

    2 weeks ago

    Sunshine Coast, Australia Telstra Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Consultant to join our team at Telstra's Kawana Waters store. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.Key Responsibilities:Provide outstanding customer service and support to...

  • Retail Sales Assistant

    5 months ago

    Gold Coast, Australia Super Vape Store Full time

    One of Australia’s largest growing vape stores has a Casual Retail Sales Assistant positions available. We are in need of a motivated salesperson for this location. Super Vape Store has a strong customer base and we pride ourselves on our exceptional customer service. We offer a great team environment, and employee discounts, as well as other...

  • Account Manager-6

    2 months ago

    Gold Coast, Australia Telstra Full time

    Employment Type Permanent Closing Date 3 Sept 2024 11:59pm Job Title Account Manager-6 Job Summary Job Description Connect with Telstra We’re all about helping our customers connect faster, better and smarter. And that’s where you come in, to help us realise our purpose to build a connected future so everyone can thrive. Focus of the Role - As...

  • Customer Service Representative

    1 month ago

    Gold Coast, Queensland, Australia Telstra Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.Key ResponsibilitiesProvide quality customer service to all customers, ensuring a positive...

  • Customer Service Representative

    2 weeks ago

    Gold Coast, Queensland, Australia Telstra Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.Key ResponsibilitiesProvide quality customer service to all customers, ensuring a positive...

  • Customer Service Representative

    3 weeks ago

    Gold Coast, Queensland, Australia Telstra Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.Key ResponsibilitiesProvide quality customer service to all customers, ensuring a positive...

  • Dentist Opportunity in Burleigh

    1 month ago

    Gold Coast, Queensland, Australia Maven Dental Full time

    About the OpportunityFantastic opportunity for an experienced dentist to operate their practice from Maven Dental Burleigh, a modern and well-equipped facility with a strong reputation in the community.About the Practice:Maven Dental Burleigh offers a range of benefits, including:A modern website and market-leading online booking systemA dedicated marketing...

  • Retail Sales Assistant

    5 months ago

    Gold Coast, Australia Super Vape Store Full time

    One of Australia’s largest growing vape stores has a Casual Retail Sales Assistant positions available. We are in need of a motivated salesperson for this location. Super Vape Store has a strong customer base and we pride ourselves on our exceptional customer service. We offer a great team environment, and employee discounts, as well as other...

  • Retail Sales Assistant

    5 months ago

    Gold Coast, Australia Super Vape Store Full time

    One of Australia’s largest growing vape stores has a Casual Retail Sales Assistant positions available. We are in need of a motivated salesperson for this location. Super Vape Store has a strong customer base and we pride ourselves on our exceptional customer service. We offer a great team environment, and employee discounts, as well as other...