Customer Engagement
5 months ago
Panthers Penrith have an exciting and rare opportunity for an enthusiastic and customer service focused individual to join our Membership team on a Full Time permanent basis.
As an integral member of our membership team, you will be tasked with meeting and greeting our members on a daily basis, providing regular information about what’s on at our great club, actively promoting our Panthers Rewards program and ensuring the high standard of member services at all times.
**The Main Duties and Responsibilities of this position will include, however are not limited to**:
- Actively and efficiently promote and communicate the Panthers Rewards program to all members and their guests;
- Meeting, greeting and signing in all patrons entering the club;
- Ensure that all enquiries from members and their guests are attended to in an efficient, timely and polite manner;
- Ensure the efficient processing of Panthers Rewards point redemptions including the active assistance to members at the kiosk terminals;
- Accurately enter membership database ensuring data is error free at point of entry
- Ensure all staff are informed of changes to Panthers Rewards procedures, upcoming promotions and club activities;
- Provide administrative services to guests wishing to become members and;
- General Administration duties as required.
**To be successful in this role, you will possess the following attributes**:
- Drive customer service standards
- Build strong relationship with our members
- Conduct regular focus groups with our member database;
- Make effective decisions;
- Facilitate and drive change;
- Build business partnerships;
- Be able to plan and organise effectively;
- Demonstrate market insight;
- Preferably have an understanding of the hospitality and / or Club industry in NSW and;
- Be creative and willing to have some fun
You will demonstrate a strong work ethic, a commitment to customer service and the ability to work in a team as well as autonomously. You are required to be flexible and reliable as you will need to be available 24/7 to work as required including nights, weekends and public holidays.
The Panthers Group is an Equal Opportunity Employer and encourages Indigenous Australians to apply.
-
Penrith Municipality, Australia Medibank Private Limited Full timeAbout Medibank Private LimitedWe're a healthcare company that aims to create the best health and wellbeing for all of Australia.Our purpose is 'Better Health for Better Lives' for both our people and our customers. We believe in living and servicing customers locally to enhance connection and trust.This approach enables us to deliver a more tailored,...
-
Sales and Customer Service Consultant
3 weeks ago
Penrith, Australia Medibank Full time**You’re only human.** It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. **About the Community...
-
Customer Experience Manager
5 months ago
Penrith, Australia Dan Murphy's Full time**Customer Experience Manager | Dan Murphy’s Emu Plains | Part time opportunity** Whoever said working in Retail Leadership is only for full timers hasn't had the pleasure of speaking to us - **A role dedicated to our people and team** - **Part time opportunity (24 hours per week)** We have an exciting opportunity for a Part Time Customer Experience...
-
Customer Experience Ambassador
3 weeks ago
Penrith Municipality, Australia dusk Full timeAt dusk, we're seeking a Customer Assistant to ignite our customers' lives and create a warm, inviting atmosphere.As a Customer Assistant, you will play a pivotal role in delivering exceptional experiences and achieving our glowing goals.Key Responsibilities:Deliver perfect customer experiences, leaving customers satisfied and engaged.Achieve key...
-
Customer Service Ambassador
4 weeks ago
Penrith Municipality, Australia Panthers Penrith Full timeKey Responsibilities:Deliver exceptional customer service to our members and guests;Prepare and serve food and beverages in a fast-paced environment;Manage cash handling duties and process transactions through the register;Maintain a clean and organized workspace, including floor cleanliness and table clearing;Work collaboratively as part of a team to...
-
Customer Banking Expert
5 days ago
Penrith Municipality, Australia Commonwealth Bank of Australia Full timeAbout the RoleAs a Customer Banking Specialist at Commonwealth Bank of Australia, you will play a key role in delivering exceptional customer service and providing holistic solutions to our customers. Your primary responsibility will be to engage with customers, understand their financial needs, and offer tailored advice on banking products and services.Key...
-
Customer Experience Ambassador
4 weeks ago
Penrith Municipality, Australia Dusk Full timeRole Overview: As a Customer Assistant at Dusk, your mission is to deliver exceptional customer experiences and contribute to the success of our stores.Key Responsibilities:Provide outstanding customer service, ensuring every interaction is a positive and memorable experience.Work collaboratively with colleagues to achieve sales targets and maintain a...
-
Customer Service Representative
1 week ago
Penrith Municipality, Australia dusk Full timeWe are seeking a skilled Customer Service Representative to join our dusk team in Australia and New Zealand. This role offers a unique opportunity to work with a leading homeware brand, providing exceptional customer experiences and contributing to the company's success.About the RoleAs a Customer Service Representative, you will be responsible for...
-
Local Community Engagement Specialist
1 week ago
Penrith Municipality, Australia Medibank Private Limited Full timeAbout the Role:We have an exciting opportunity for a Sales and Customer Service Consultant to join our team at Medibank Private Limited in Penrith. As a Local Community Consultant, you will play a pivotal role in bringing Medibank products and services to your local community.You will be responsible for providing outstanding service to customers across...
-
Glowing Customer Service Ambassador
1 week ago
Penrith Municipality, Australia Dusk Full timeWe are seeking a talented individual to join our team as a Christmas Casual Customer Assistant in one of 140+ dusk stores across Australia and New Zealand.As a Customer Assistant, you will be responsible for delivering exceptional customer experiences, achieving key performance indicators (KPIs), and contributing to the success of our store during our peak...
-
Customer Service Ambassador
4 weeks ago
Penrith Municipality, Australia dusk Full timeAs a Customer Assistant at dusk, you will play a vital role in creating a warm and inviting atmosphere for our customers. Your passion for candles and homeware will shine through as you deliver exceptional experiences and help us achieve our goals.Key Responsibilities:Provide perfect customer experiences, leaving customers satisfied and engaged.Achieve key...
-
Customer Experience Ambassador
2 weeks ago
Penrith Municipality, Australia Dusk Full timeAbout DuskWe are a renowned home decor and candle company with a strong presence in Australia and New Zealand. Our stores offer an immersive experience, where customers can explore our extensive range of candles and homeware products.Role OverviewWe are seeking an exceptional Customer Assistant to join our team at dusk Penrith. As a key member of our store...
-
Local Community Engagement Specialist
1 week ago
Penrith Municipality, Australia Medibank Full timeAbout Medibank:We're dedicated to making a real difference in the lives of Australians, and we need talented individuals like you to help us achieve our purpose.Our community-focused approach is centered around creating autonomy and serving locally within our geographic teams. We believe that by working together, we can make a positive impact on people's...
-
Customer Service Representative
4 weeks ago
Penrith Municipality, Australia Penrith City Council Full timeAbout the RoleWe're seeking a friendly and engaging individual to join our Kiosk Team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, processing transactions accurately, and maintaining a clean and safe environment.Key Responsibilities:Take orders and process transactions...
-
Kiosk Customer Experience Specialist
5 days ago
Penrith Municipality, Australia Penrith City Council Full timeAbout the RoleWe are seeking a friendly and engaging individual to join our Kiosk Team as a Kiosk Customer Experience Specialist.Job DescriptionThis role is responsible for delivering exceptional customer service, handling transactions efficiently, and ensuring compliance with Health Department Regulations.The successful candidate will have excellent...
-
Customer Experience Associate
6 days ago
Penrith Municipality, Australia dusk Full timeWe are seeking a talented and enthusiastic Customer Experience Associate to join our dusk team in Australia or New Zealand. As a Customer Experience Associate, you will play a vital role in delivering exceptional customer experiences and driving sales growth in one of our 140+ stores.About the RoleThis is a fantastic opportunity for someone who is passionate...
-
Customer Experience Ambassador
1 week ago
Penrith Municipality, Australia Accor Full timeOverviewMercure Penrith is a dynamic hotel located in the heart of the Penrith Panthers precinct, offering guests a unique blend of leisure and business opportunities.CompensationWe offer a competitive HIGA hourly wage for this part-time position, requiring a minimum of 18 hours per week.About the RoleWe are seeking a confident and engaging Customer...
-
Customer Service Representative
4 days ago
Penrith Municipality, Australia The Athlete's Foot Full timeAbout The Athletes Foot:We are a leading retailer of athletic footwear and apparel. Our team members play a vital role in providing exceptional customer service and unforgettable shopping experiences.As a Customer Service Representative - Retail Associate, you will be an integral part of our energetic and supportive team environment. You will work closely...
-
Nespresso Kiosk Brand Ambassador
1 month ago
Penrith, Australia Creative Activation Full time**Company Description** Creative Activation** are the number one retail partner in Australia and New Zealand for Merchandisers, Sales Teams, Brand Ambassadors, Mystery Shoppers and Auditors. Are you outgoing, energetic and have a passion for coffee? **_ Join our Nespresso Kiosk Team for the Holiday Season and represent an Internationally recognised Coffee...
-
Customer Experience Expert, Penrith NSW
7 days ago
Penrith Municipality, Australia ANZ Full timeAbout ANZWe're a leading financial institution with a strong presence in the Australia Branch Network. We're committed to providing customers with a seamless banking experience. An estimated salary for this role is $60,000 - $80,000 per annum, depending on experience and qualifications. Our Banking Consultant role is based mainly in branches and delivers a...