Emergency Department Administration Officer
2 weeks ago
About the role
The Ipswich Emergency Department is recognised as one of the busiest emergency departments in Queensland, seeing 67,000 presentations per year with 25% of the presentations being recognised as paediatric. The case mix within the department is ever changing. The population growth within the Ipswich region is predicted to increase by 113% in the next 10 years. The Ipswich Hospital emergency department provides opportunity for emergency registered nurses to care for patients ranging from neonatal to geriatrics. The Ipswich hospital is recognised as a health service that prioritises person centred care, interconnected care and better care. This is your opportunity to join a health service that cares for teams by prioritising professional development and team integration providing safe and equitable care to the ever-growing community of Ipswich.
Provide and maintain a highly responsive and effective administrative support and customer service function to the 24 hour Emergency Department Reception. Contribute to patient flow by performing a support role to nursing and medical staff in the department.
About you
- Customer Focus Is focused and responds to the needs of customers
- Organisation and Planning Plans work to maximise their efficiency and work outputs
- Team Focus Is able to work cooperatively and effectively within a team environment getting along with others
- Quality Focus Delivers work of high quality, validity and accuracy of services
- Continuous Learning Implements and plans ways to improve their skills across all skills sets, identifying gaps and seeking appropriate interventions and input from others
- Technical Knowledge
- High level of analytical and problem-solving skills.
- Knowledge or the ability to rapidly acquire knowledge of basic medical terminology to extract and interpret pertinent information from patient medical records and hospital information systems
**Mandatory Requirements**:
- Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16
- Vaccinated against COVID-19 as outlined in the Health Employment Directive NO.12/21and the Queensland Health Human Resources Policy B70.
About West Moreton
West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.
To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community - Follow this link
**Benefits**:
17.5% annual leave loading (Additional allowances/entitlements may apply), 12.75 % employer contribution to superannuation. Other employment benefits may include: professional development, salary sacrificing options, wellness programs and the Employee Assistance Service (EAS).
To apply
Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.
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