Office of The Mayor and CEO Support Officer

OMCEO Support Officer | The Barossa Council Page **1** of **5**

Position Description**
**Classification**:General Officer Schedule Level 3

**Department**:Office of the Mayor and CEO

**Current Occupant**:Vacant

**This Position Reports To**:Executive Business Partner

**Reporting To This Position**:Nil

**Location**:Nuriootpa Office

**Date Last Reviewed**:February 2024

**Approved by**:Chief Executive Officer

**Corporate Objectives**

All Employees of Council contribute to Council’s strategic goals and objectives. The Barossa Community Plan

2020 - 2040 lays the foundation for all strategic decisions made by Council and is supported by a Corporate

Plan. The Community Plan provides a clear strategic direction across a range of areas, as well as serving as an

overarching guide to measure our decision making and successful delivery of service. The Community Plan

shows commitment to the values of Land and Place, Community, Leadership and Achievement with targets

that reflect six key themes:
Natural Environment

and Built Environment

Health and Wellbeing

Business and Employment

Community and

Culture

Infrastructure How we Work,

Good Governance

**Customer Service**

Council values its customers and strives to provide the right people, efficient processes and systems to deliver a

quality customer experience. Every role within Council serves an internal or external customer and we are

committed to ensuring that customers are at the centre of everything we do.

**Staff Values and Constructive Culture**

Our values support our organisational culture and include_ Honesty and Integrity, Transparency, _
- Communication and Teamwork_**_. _**

The Barossa Council is committed to developing a constructive culture that supports employees, Council and

the community to achieve our goals. Behaviours of a constructive organisational culture consist of four styles:
**1 Achievement **Pursue a standard of excellence, set challenging but realistic goals and

work towards them with enthusiasm.

**2 Self-actualising **Maintain personal integrity, enjoy work, self-develop and take an interest in

growth and improvement activities.

**3 Humanistic-encouraging **Be supportive of others in and outside the workplace and constructive in

their dealings with one another.

**4 Affiliate**

Be friendly, sensitive, and cooperate with others.

OMCEO Support Officer | The Barossa Council Page **2** of **5**

**Position Overview**

The Office of the Mayor and Chief Executive Office (OMCEO) Support Office is accountable for the delivery of

high quality, efficient and effective administrative support functions to the Executive Business Partner, Mayor,

Elected Members and the Chief Executive Officer across a broad range of disciplines with a particular

emphasis on the provision of support to Office in carrying out its function to provide strategic direction,

governance and support to the Elected Body, community and the administration of Council.

**Key Responsibilities**

**Administration**
- Provide a range of high quality and at times complex administration support activities to the OMCEO in

compliance with legislative and policy requirements, documented processes and Council’s

organisational values and objectives.
- Provide general administrative assistance to the Executive Business Partner, Mayor, Elected Members,

CEO, Executive Leadership Team (ELT) and other areas of the organisation where necessary including

maintenance, scheduling and booking itineraries, filing, purchase order and financial transaction

processing, website content management in line with processes and guidelines.
- Provide administrative support to the Sister City Advisory Committee including the preparation and

distribution of agendas, minutes, meeting operations and action items as necessary.
- Participate in a culture of continuous improvement with a commitment to high quality service delivery

and improvement activity.
- Deliver accurate and timely recording, retrieving and actioning of documents in Council’s information

management system.

relevant data, information, and analytics to ensure consistent delivery, recording and monitoring of

outputs and activities.
- Ensure a consistently high-quality customer experience through responsive support to customer requests

as it relates to OMCEO and Council functions.
- Assist in research and collation on various matters for the purposes of reports, training and development,

policy and or process development or other specific project tasks.
- Navigate and deal with highly sensitive and strictly confidential matters through adherence to Councill’s

confidentiality obligations.
- Actively participate in a collaborative team environment to maintain an encouraging, supportive and

dynamic work environment.

**Governance and Meeting Support**
- Support and coordinate the management of meeting requests, setting up of meeting spaces, distributing

agendas and the taking of minutes for internal me