Scheduler

2 weeks ago


Canning Vale, Australia Carespace Australia Full time

**Seeking our next Part-time Scheduling Superstar to join Awesome Team**

Carespace Australia is a registered NDIS service provider with a mission to empower individuals living with disabilities. We offer tailored services for complex in-home care, Carespace Australia is a registered NDIS service provider with a mission to empower individuals living with disabilities. We offer tailored services for complex in-home care, personal care, community access, short stay accommodation, respite, skill building and SIL Housing.

**Role**:About you**:
As a Scheduler, you will play a pivotal role in orchestrating the seamless delivery of services to our clients. You will communicate with our Operations Manager, Service Coordinator and core Disabillity support workers to facilitate excellent client service. We would love you to have scheduling/ rostering experience in a Disability care setting. Your responsibilities will include, but not limited to:

- Coordinating daily rosters to align with participans needs.
- Acting on and documenting change requests and client enquiries.
- Collaborating with other departments to ensure timely assignment of services to clients.

**Essential selection criteria**:

- Minimum of 2 years of recent scheduling experience in the Disability care sector.
- Capacity to thrive in a fast-paced environment and manage work effectively under pressure.
- Collaborative team player.
- Honest, trustworthy, reliable.
- Great communication skills
- A desire to help others
- An aptitude to learn new systems and high degree of computer literacy
- A love of problem solving/logic games
- A wicked sense of humour - absolutely essential
- Valid Police Clearance or willingness to obtain one.

**Competency**:

- Proficient computer skills in Microsoft Office suit and scheduling system.
- Excellent problem-solving, organisational and time management skills with the ability to multitask and prioritise.
- Excellent verbal and written communication skills.
- Flexibility and adaptability, with the ability to prioritize tasks efficiently.
- Above average customer service and communication skills.
- Proven attention to detail.
- The ability to build positive working relationships with colleagues and participants.

**Desirable**:

- Previous experience preferred in a similar role
- Current Motor Vehicle licence

**Benefits**:

- Free parking facilities.
- Supportive and inclusive team environment.
- A family-friendly workplace.

**Job Types**: Part-time, Casual, Contract

Pay: $32.00 - $35.00 per hour

Expected hours: 21 per week

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Overtime pay
- Penalty rates
- Performance bonus

**Experience**:

- Scheduling: 2 years (preferred)

Licence/Certification:

- National Police Certificate (preferred)
- Driver Licence (preferred)
- NDIS Worker Orientation Module (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Expected Start Date: 10/06/2024


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