Business Manager Ex-offenders Program

2 weeks ago

Fortitude Valley, Australia BUSY Ability Full time

Posted: 07/03/2023

Closing Date: 04/04/2023

Job Type: Permanent - Full Time

Location: Fortitude Valley

Job Category: Employment Services

**Our vision is to have more people in jobs, more people learning new skills, and more communities exposed to positive change, in partnership with employers and industry.**

**About BUSY Ability...**
Not-for-profit disability employment services provider BUSY Ability operates across Northern NSW and South East Queensland, with offices from Coomera to the Sunshine Coast. Founded in 1988, BUSY Ability [formally ON-Q] is a not for profit company that enables people with disability to realise their full potential through participation in meaningful employment.

As Business Manager you will build a strong culture of exceeding targets, outcomes and performance expectations in an employment services environment.

**A bit about the role**
The purpose of this position is to lead, manage and foster a supportive work environment with teams over multiple locations. This role is a key player in the Ex-Offenders program across Somerset region.

The role will ensure jobseekers, clients and stakeholders receive quality service provision, and will work with the Area Manager to ensure that BUSY Ability exceeds Government key performance indicators and contractual obligations.

In this role, you will:

- Actively participate as a member of the senior leadership team and leading the implementation of Employment Services, Ex-Offenders program strategies and activities in your region
- Engage and lead a team
- Manage the operations of service delivery and performance
- Ensure the contractual requirements are achieved

**BUSY Benefits**
- Training and Professional development commitment
- Career progression and internal transfer opportunities
- BUSY Benefits program
- Employee Assistance Program
- Tools of the trade to support your individual role
- Not for Profit salary sacrifice

**What’s in it for you.**
You will have the opportunity to work with an organisation that makes a difference in the community. You will get the chance to actively participate and support in an inclusive culture, acting with integrity, across The BUSY Group.

We are an industry leader, who actually lives our values. You would be joining a diverse, strong, successful and innovative organisation who meets its mission by changing people’s lives.

**Next steps...**

BUSY Ability (part of The BUSY Group) is an organisation that puts the best interest of children and young people first by adhering to the Child Safety Organisation National Principles.

**Desired Skills and Experience**:
**About you**

You will have the ability to lead and manage a team of high performing employment consultants and guide them to achieve optimum results when working with jobseekers. The Business Manager is tasked with fostering a supportive and encouraging culture to assist our consultants in building strong community networks and relationships to assist in the jobseeker journey toward employment opportunities.

You will be able to generate new and repeat business through the creation and fostering of relationships and lead the team to deliver performance expectations.

With your proven track record of achieving performance targets (preferably within the Employment Services Sector), you will have exceptional time management skills with the ability to meet strict deadlines. As well as having previous experience in leading high performing teams with the ability to effectively communicate and provide clear direction in the achievement of KPI’s. Problem solving, resilience, a strong business acumen as well as the ability to form strong business relationships will be just some of the attributes that you hold.

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