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Receptionist/administrator

2 months ago

Mentone, Australia Success Accounting Group Full time

**Front Desk Management**:

- Greet visitors and clients in a friendly and professional manner.
- Answer incoming calls and transfer them to appropriate personnel.
- Manage incoming and outgoing mail and packages.
- Maintain a clean and organised reception area.

**Customer Service**:

- Assist visitors with inquiries and provide information about the company.
- Handle customer complaints or concerns with empathy and professionalism.
- Ensure all client interactions reflect positively on the company.

**Business Support**:

- Provide admin and administrative support to the various departments as needed.
- Schedule appointments and manage calendars for executives and staff.
- Assist with data entry, scanning, filing, and document preparation.

**Onboarding/Exit of Clients**:

- Coordinate the full onboarding/exit process for all clients, ensuring all necessary paperwork is completed accurately and in a timely manner.
- Communicate with clients to gather required information and documentation for onboarding/exit procedures.
- Collaborate with internal teams to facilitate a smooth transition for new and leaving clients into and out of our systems and processes.

**ASIC Management**:

- Assist in the management of Australian Securities and Investments Commission (ASIC) compliance requirements.
- Maintain accurate records and filings with ASIC, ensuring deadlines are met.
- Liaise with relevant stakeholders to gather necessary information for ASIC reporting and compliance.
- Co-ordinating the setting up of business structures, ABN, TFN, GST registrations as advised
- Coordinate for stamping, signing off and storing a digitally signed copy on XPM

**Office Coordination**:

- Coordinate office supplies orders and maintain inventory levels.
- Arrange meetings and conferences, including booking rooms and arranging catering.
- Proactive plan and organise gifts to clients and corporate functions as required

Pay: $45,000.00 - $60,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Application Question(s):

- What is your level of proficiency in English?

**Experience**:

- Front desk: 2 years (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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