Service Desk Team Leader

4 weeks ago


Geelong, Australia Gordon Institute of TAFE Full time

$83,518 to $91,435 p.a. plus Superannuation
- Full Time Ongoing
- For further details contact Darren Ollis on 0400 223 158

Our Corporate Information Solutions (CIS) team are on the hunt for our next people leader, in the role of
**Service Desk Team Leader**. This opportunity offers the benefit of full-time permanent employment, based at our Geelong City Campus, and will report to the Manager IT Operations.

Forming part of the greater CIS team, this opportunity focuses on numerous functions including:

- Coordination of the day to day operations of a small Service Desk team
- Strategic direction for Service Desk developments
- Developing and maintaining reporting systems
- Managing ICT projects

In addition to the above, our
**Service Desk Team Leader** will lead a team of two Service Desk Analysts, who are keen to continue to grow and develop their Information Technology career. Therefore, we are seeking someone who is ready to take the next step into a people leader opportunity, or, have already built success as a people leader and are endeavouring to join a reputable Geelong based organisation.

You must have strong relationship building skills, demonstrated customer service skills, project management skills, and be knowledgeable in broad and constantly evolving assortment of IS policies, procedures, and technologies.

**About The Gordon**:
The Gordon is the leading provider of education and training in the region and plays a key role in the economic and social development of our community. We want individuals who can drive the organisation forward in an environment focused on positive outcomes for our students, staff and community.

The Gordon is a child safe organisation.

**Salary**: $83,518 to $91,435 p.a. plus Superannuation

**Employment**: Full Time Ongoing

**Applications**: By 8.00 am Monday, 15 May 2023

**Enquiries**:

- Job specific_: Darren Ollis on 0400 223 158
- Application enquiries_: People, Safety & Culture team on +61 3 5225 0686

**How to Apply**:
Click on the ‘
_Apply_’ button to be redirected to The Gordon website. Applications must be submitted online, include a current CV, and address the Key Selection Criteria.

This position requires a current Victorian Employment Working with Children Check.



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