Store Manager

2 months ago


Melbourne, Australia WHSmith Full time

**Join the WHSmith Melbourne Airport Team as a Store Manager**:

- **_Full time role available - 7 day rotating roster_**:

- **_Opportunities for career growth and development_**:

- **_Exciting airport location_**

**About WHSmith**:
WHSmith is a historic British retailer focusing on news, books and convenience, and we are proud to bring our expertise to our Australian operations. Our stores are located in some of the busiest and most exciting airports in the country, providing a dynamic and fast-paced work environment that is perfect for driven individuals who thrive on a challenge. At WHSmith, we believe in creating a positive work environment where our team members feel valued and supported. We foster a culture of learning and growth, where everyone has the opportunity to develop their skills and advance their careers.

We are looking for enthusiastic and energetic individuals who share our passion for delivering exceptional customer service and who are committed to helping our business grow and succeed.

**About the Role**:
As a Store Manager at WHSmith, you will be responsible for:

- Leading a 'Customer first' culture
- Training and developing the team to deliver exceptional customer service
- Driving sales strategies and key performance indicators (KPI's) with your team
- Merchandising and stock rotation
- Managing stock and labour costs
- Ensuring excellent communication with your team and customers.

**What We're Looking For**:
We are looking for a highly motivated and experienced Store Manager, with:

- 2 year's management experience in a fast-paced retail environment
- Experience managing stock and labour costs
- Leadership and mentoring abilities
- Excellent communication and interpersonal skills
- Flexibility with work hours and willingness to work weekends/public holidays when required.

You will be a natural leader, who has a passion for delivering exceptional customer service. A proven track record of success in managing a team and driving sales strategies is essential.
- **_Please note, only shortlisted applicants will be contacted._



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