Store Managers

2 weeks ago


Melbourne, Australia Piccolina Gelateria Full time

Piccolina Gelateria has become a Melbourne institution since launching in 2015, with iconic store locations including Collingwood, Hawthorn, St Kilda, Richmond, the CBD and our newest store at Chadstone's Social Quarter.

We take pride in our amazing gelato and our beautiful stores; our gelato is made from scratch using only the very best raw and seasonal ingredients, and our stores have won design and architectural awards.

We are on the hunt for our next group of Store Managers who are passionate about hospitality, customer service, and serving authentic Italian gelato as we grow to more stores in 2024 and beyond.

Successful applicants will join Piccolina as Team Leaders on a Level 2 full time rate and learn the the ins & outs of our business in our 3-month management program before being deployed as a Store Manager to oversee a single site or a cluster of stores depending on location and size.

**As a Team Leader, key responsibilities include;**
- Take pride and ownership over your designated store
- Providing outstanding customer service, and equipping your team to do the same
- Maintaining excellent store presentation standards at all times
- Ensuring daily operations are well managed and the store is always clean and running smoothly
- Undertake food safety & hanging training

**What we’re looking for in our store leaders**:

- Hospitality and/or retail experience
- An ability to lead and motivate a team, to bring the best out of each person
- A genuine care factor for customers and a commitment to exceptional service
- Proactive thinking, initiative and a solution-mindset at all times
- Attention to detail, noticing the one-percenters and fixing them
- Great communication skills

**A Career with Piccolina.**

Business growth means opportunities for individual growth and progression. With new stores opening and an expanding support team, we are committed to training, coaching and ongoing support to bring the very best out of every member of our team. If you’re ambitious and ready to learn, the sky is the limit. Our structure includes team leaders becoming single and muti-site store managers with successful managers taking on more stores within their portfolio.

Pay: $65,000.00 - $75,000.00 per year



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