Network Delivery Hub Officer

2 weeks ago

Arndell Park, Australia Ventia Pty Limited Full time

**Ventia is proud to have this long term high-profile contract, driving strategy for Sydney Road Assets in Western Sydney, working on behalf of Transport for NSW.**
- RDOs + competitive salary package + company benefits
- Rotating set roster, Day shift and Night shift
- Based in Arndell Park, with flexible working arrangements
- Career path in a supportive team and management

**About the role**

Due to an internal promotion, we have an opportunity for a Network Delivery Hub Officer will be responsible for liaising with onsite crews and subcontract staff to ensure the delivery of all maintenance, project, traffic management and incident response and clearance requirements.

**What you'll be doing (but not limited to)**
- Monitor the operation of Sydney Roads Parklands Contract using defined procedures and electronic systems for ITS equipment to ensure a smooth, safe and uninterrupted flow of traffic 24 hours a day.
- Monitoring works plan adherence and safety management system compliance by all staff and contractors.
- Detecting and responding to incidents identified by Ventia or the TfNSW Transport Management Centre.
- Observing and initiating remedial action to traffic conditions which may affect motorist safety or disrupt efficient traffic flow.
- Liaising with TMC, Police, Metropolitan Fire Brigade and other emergency services when required to ensure all relevant procedures / protocols are carried out promptly and efficiently.
- Assist with the reporting of traffic, incident and proficiency statistics to fulfil Ventia reporting obligations.

**About You**
- Prior experience in planning/co-ordination or a dispatch based role desirable
- Ability to work on a 24/7 operational roster.
- Experience working in a customer service environment.
- Strong computer skills, particularly in MS Office Suite
- A high level of problem solving, communication and interpersonal skills
- Proactive with a can-do attitude and enjoy working in a team but equally able to work alone

**What We Offer You**
Not only do we offer a competitive salary and career growth, we have also partnered with some reputable organisations to be able to offer discounts on Health Insurance, Banking (new home loans, credit cards, everyday bank accounts), flights & accommodation, car hire, car leasing and much more.

**About Ventia**
Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely, and sustainably, harnessing the latest technologies and brightest minds. With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate.

**Diversity**
We acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.

**To Apply**

Position Reference Number: 153188

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