Project Support Officer

3 months ago

Sydney Inner Suburbs, Australia Suncorp Group Full time

**Project Resource Officer**

**Brisbane OR Sydney**
- Own the end-to-end process of onboarding contractors and partners within the Enterprise Delivery space
- Work with multiple stakeholders supporting a large team, fast paced role
- 12 month fixed term contract, hybrid working model, collaborative environment

We’re never just satisfied with how things are - because we know how things could be. And it’s our expert Technology team who forge ahead every day to make those ‘what ifs’ a reality.

Welcome to a place where you can chase real progress and drive real change. And that includes your own career. Being a part of Technology at Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you’ll be supported to bring your own ideas to the table and challenge conventions - with the aim of making life a little brighter, simpler and better for our customers and each other.

**Overview of the role**

As Project Resource Officer (known internally as a Chapter Support Officer) you will own the end-to-end onboarding process of all contractors and partners ensuring they experience an efficient start to working within the Enterprise Delivery space.

You will assist in managing the day-to-day and project and partner resource requirements for Enterprise Delivery, including the coordination and management of all administrative functions relating to resources - permanent, partner and contractors, such as compliance, onboarding, offboarding, financial, travel & accommodation, and schedules for the team.

This 12 month fixed term contract is responsible for all partner and contractor administration and also involves coordinating recruitment, and workshops, preparing and compiling reports and spreadsheets using Excel, developing PowerPoint Presentations and general office administration. Supporting a large team, the role would suit something with a can-do attitude where no two days are the same.

If you enjoy using your initiative in a fast-paced, varied role and would like to work for one of Australia’s leading Insurers, then this could be the role for you

**What you’ll do**:

- Administration of all regular and recurring resource process relating to resources in the Enterprise Delivery practice including:

- Onboarding, offboarding and change: security requests, building access, arranging workstation, laptops, telephony, remote assistance etc
- Attendance at monthly team and operational meetings as required, creating agendas and minutes, and following up completion of Action items following the meeting.
- Ensure People Metrics data is kept correct and up to date:

- Maintaining Project and Organisational charts and resource master data for Enterprise Delivery
- Ensuring Suncorp Intranet directory, SharePoint Directories and our People Portal are current and up to date and making changes as and when required
- Assist with Project Recruitment process by posting Recruitments on the recruitment portal and liaising between HR and Leader when needed
- Other administrative tasks as required

**What you’ll bring**:

- 3+ years’ administration support experience within a busy corporate environment is essential
- Previous experience with onboarding/offboarding processes, and process improvement desirable but not essential
- Knowledge of the Financial Services industry would be highly regarded
- Strong organisational, planning and administrative skills, the ability to show initiative
- Excellent written and verbal communication skills with the capability to multitask and manage conflicting priorities
- Intermediate to advanced level MS Office skills, strong Excel skills essential, PPM knowledge desirable
- Experience working across global partners and with complex systems would be highly regarded

**What we can offer you**:

- Discounts and offers on a range of retail favourite stores as well as banking and insurance products.
- A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave.
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving, donation matching and paid volunteer leave.
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.

**About Suncorp Group**:
We’re proud to be a part of the Suncorp Group family alongside some of Australia’s most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most - while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you’re guiding people through life’s biggest moments or providing them with support in times they need it most, you’ll be driven forward by

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