Warranty Claims Assessor

**The Company**

**At Regent RV we pride ourselves in delivering ever better-quality and prestigious products to our customers and seek to be a leader in the industry. We are part of a global company and are currently experiencing rapid growth and are developing our business for the future. We produce multiple brands including Regent, Snowy River and NewGen Caravans.**

**The Opportunity**

**We are looking for an experienced Warranty Claims Assessor to join our Warranty Services team in Somerton.**

**In this role, you will be responsible for the day to day coordination of the office operation and most importantly the delivery of outstanding customer service for our warranty team.**

**Key Accountabilities**
- **Customer Relationship Coordination including liaising with dealers, suppliers & repairers**:

- **Keeping detailed records including the coordination evidence to support claims**:

- **Daily communication with stakeholders**:

- **Completing detailed customer/dealer claim forms**:

- **Data Entry and phone support**:

- **Scheduling warranty claim repairs**

**What we are looking for...**
- **A zest for helping others**:

- **A person that loves problem solving**:

- **Efficient in Microsoft 365**:

- **Someone who can prioritise and meet deadlines**:

- **A forward thinker and attention to detail**:

- **All round excellent communicator both verbal and written**

**_Do you think you have what it takes to manage customer expectations and assist with the management of the warranty claim process? If YES, we look forward to hearing from you asap. _**

**This is a perfect opportunity to join an exciting brand and make this role your own