Customer Experience Manager
2 weeks ago
Job Description
**Customer Experience Manager | Dan Murphy's Launceston | Share your spirit**
If customer satisfaction was a competition, you’d be the winner. As one of our Customer Experience Managers, you’ll channel your engagement and entrepreneurial spirit to create tailored in store customer experiences and inspiring merchandising that keep our community returning to Dan’s
We’re looking for a passionate people leader who has a genuine desire to make better happen; for themselves and others around them through team development and trailblazing leadership. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.
**The ROLE**:
- Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
- Encourage team to invest in education and dream big about their career - because working at Dan’s is an adventure
- Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
- Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture
- Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making
**The YOU**:
- ** YOU** use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers
- ** YOU** are passionate about people development and motivate others to dream big and reach their potential
- ** YOU** are no stranger to a fast-paced environment and use forward thinking in your decision making
- ** YOU** bring energy to those around you by being your authentic self and by always doing the right thing for your team, customers and community
- ** YOU** use an inspiring and collaborative approach to communication and use this to drive your team’s commitment
**How we take care of our PEOPLE**:
An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.
If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you
**We are together creators**
We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.
- #WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup_
Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.
-
Customer Experience Manager
6 days ago
Launceston, Tasmania, Australia Dan Murphy's Full timeAs a Customer Experience Manager at Dan Murphy's, you will be responsible for creating tailored in-store customer experiences that keep our community returning to our stores. You will channel your engagement and entrepreneurial spirit to motivate and lead your team to deliver a world-class customer experience.The RoleMotivate and lead your team to deliver...
-
Customer Experience Advisor
2 minutes ago
Launceston, Tasmania, Australia Just Group Part timePart-Time Sales Assistant OpportunityWe have an exciting opportunity for a Part-Time Sales Assistant at Portmans Launceston. You will bring your passion for fashion and customer service skills to offer a polished shopping experience.Your responsibilities will include providing a personalized experience for every customer, collaborating with your team to...
-
Customer Experience Director
2 days ago
Launceston, Tasmania, Australia Hanes Brands Inc Full timeStore Manager OpportunityWe have an exciting opportunity for a Store Manager to join our team at Bonds Outlet Launceston Store.The successful candidate will be responsible for leading a high-performing team, driving sales growth, and delivering exceptional customer experiences.Main AccountabilitiesDevelop and implement store strategies to achieve sales...
-
Customer Experience Expert
2 minutes ago
Launceston, Tasmania, Australia Just Part timeA Day in the LifeAs a Part-Time Sales Assistant, your responsibilities will include:Providing a personalised, exceptional experience for every customer.Collaborating with your team to achieve sales targets.Assisting with stock management and visual merchandising.Maintaining store standards by following loss prevention policies and merchandising directives.
-
Customer Experience Manager
3 days ago
City of Launceston, Australia Dan Murphy's Full timeRole OverviewWe are seeking a motivated and results-driven Customer Experience Manager to join our team at Dan Murphy's. As a key member of our leadership team, you will be responsible for leading the customer experience strategy and driving business growth through exceptional customer service.The ideal candidate will have a proven track record of delivering...
-
Launceston, Tasmania, Australia Smiggle Full timeAre you a motivated and results-driven individual with a passion for delivering exceptional customer experiences? Do you have a keen eye for detail and excellent communication skills? We are currently seeking a Sales and Customer Experience Professional to join our team in Launceston.In this role, you will be responsible for providing exceptional customer...
-
Customer Experience Specialist
1 day ago
Launceston, Tasmania, Australia Australia and New Zealand Banking Group Limited Full timeJob DescriptionWe are looking for a skilled Banking Consultant to join our team in Launceston TAS. As a Banking Consultant, you will be responsible for delivering outstanding customer service by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations, and educating them on digital solutions.About the TeamYou...
-
Customer Experience Ambassador
1 day ago
Launceston, Tasmania, Australia MyState Bank Full timeWe're seeking a dynamic Service Delivery Specialist to join our team as the first point of contact for our valued customers. As a key member of our retail team, you'll shape your promising career in finance and banking, assisting with everyday banking needs.A Day in the Life:You'll thrive as a vital connection, gaining essential knowledge while introducing...
-
Customer Experience Lead
4 minutes ago
Launceston, Tasmania, Australia ANZ Full timeAbout UsANZ is committed to creating a world where people and communities thrive. Through our innovative banking solutions, we strive to improve the financial wellbeing and sustainability of our customers.About The RoleWe are seeking a highly skilled Banking Consultant to join our Retail Banking team. As a key member of our branch network, you will play a...
-
Launceston, Tasmania, Australia Australia and New Zealand Banking Group Limited Full time**Job Description**We're seeking a skilled Banking Consultant to join our Retail Banking division in Launceston. As a key member of our team, you will be responsible for delivering exceptional customer service and meeting each customer's end-to-end financial needs and goals.**Responsibilities:**Deliver outstanding customer service to ensure customers are...
-
Customer Experience Director
1 day ago
Launceston, Tasmania, Australia Bed Bath N' Table Full timeAbout the RoleThis is a key leadership role that requires a passionate and experienced retail professional to join our talented team at our beautiful store located at Launceston.
-
Customer Experience Associate
1 day ago
City of Launceston, Australia Gift Box Full timeWe are excited to offer a unique opportunity for a Sales Assistant to join our team at Gift Box.As a Sales Assistant, you will be part of a progressive business that values internal career growth and employee development. We are committed to promoting a supportive and positive culture throughout all our departments and stores nationwide.Our ideal candidate...
-
Residential Experience Manager
2 days ago
Launceston, Tasmania, Australia Calvary Care Full timeRole OverviewThe Residential Experience Manager is responsible for designing, developing, and implementing special programs to meet the needs of our residents.Work closely with our care teams to understand the needs of our residents and develop programs that promote their physical, emotional, and social well-being.Develop and conduct programs tailored to...
-
Customer Success Manager
7 days ago
Launceston, Tasmania, Australia Everi Pty Full timeThe RolePromote DSPL services and assist with the liaison between DSPL Client IT and DoctorsInstall and maintain connection services to Hobart, Launceston and North West Pathology clientsEstablish and maintain professional and productive stakeholder relationshipsProvide exceptional customer service to all clients, including support for Practice Management...
-
Customer Relationship Manager
3 days ago
Launceston, Tasmania, Australia ANZ Full timeOur ApproachWe believe that commercial banking is about more than just providing financial services. It's about understanding our customers' businesses and helping them navigate the complex world of finance. Our team of experienced professionals works closely with our customers to identify their needs and develop strategies to meet them.
-
Retail Experience Specialist
4 days ago
Launceston, Tasmania, Australia Telstra Corporation Full timeAre you passionate about delivering exceptional customer experiences? Do you have a knack for understanding customer needs and providing tailored solutions? If so, we want to hear from you! Our team at Telstra Retail is seeking a Retail Experience Specialist to join our dynamic team.About the RoleIn this role, you will be responsible for creating a positive...
-
Customer Engineer
6 days ago
Launceston, Tasmania, Australia NCR Voyix Full timeAs one of our Field Service Technicians, each day will not look the same Using your company fleet vehicle and provided tools, you will visit various customer sites to ensure onsite resolutions for our customers. You will provide outstanding support and technical expertise and will be focused on delivering excellent service to our customers in your assigned...
-
Branch Experience Coordinator
1 day ago
Launceston, Tasmania, Australia Australia and New Zealand Banking Group Limited Full timeJob Description:">As a Banking Consultant, you'll play a vital role in delivering outstanding customer service in our Retail Banking division. Your primary focus will be on meeting each customer's end-to-end financial needs across transaction activities, needs-based conversations, and educating them on digital solutions.">You'll work closely with customers,...
-
Customer Service Associate
1 day ago
Launceston, Tasmania, Australia Petbarn Full timePetbarn is a leading pet specialty retailer with a long history of providing exceptional products, outstanding service, and the best advice to customers. We are seeking a motivated and talented Sales Assistant to join our team at our Launceston store.About the RoleAs a Sales Assistant, you will play a key role in delivering an exceptional customer...
-
Executive Dining Experience Coordinator
7 days ago
Launceston, Tasmania, Australia Peppers Silo Hotel Full timeHospitality Career OpportunitiesAt Peppers Silo Hotel, we offer exciting career opportunities for professionals who share our passion for hospitality and customer service. As a Food and Beverage Manager, you will be part of a dynamic team that is dedicated to delivering exceptional guest experiences.Key ResponsibilitiesOversee the day-to-day operations of...