Rtoc Supervisor

**Functional area**:Service**Primary Skills**:
**Country/Region**:Au**City**:Perth/Western Australia**Company name**:Epiroc Kinetic Logging Services**Date of posting**:Oct 13, 2023**Kinetic Logging Services Pty Ltd** is a division of EPIROC and is a leading supplier of Geophysical Services in Australia, with offices in Perth, Newman and Brisbane.**RTOC (Realtime Operations Centre)**
- Our business involves Geophysical Logging measurements made with various downhole tools conveyed by logging trucks which operate both night and day shifts. There are site-based supervisors for the teams**About the Role**:- This role is a temporary position to cover maternity leave for approximately 6-8 months.
- Some travel to site may be required, but the role is primarily based in our Kewdale headquarters
- The RTOC operation supports the field operations from our Perth office and performs the following functions:
- Call centre for support for the field operators - troubleshooting assistance
- Data processing, quality control, and delivery
- Optimising productivity
- Client reporting
- Updating training & troubleshooting guides
- Assisting the maintenance team to improve repair and maintenance procedures
- Assisting the engineering team in improving and optimising the logging system
- Assisting the training department in updating field training
- The logging units are custom built in-house, and the RTOC team has access to, and the support of, appropriate experts to build the specific skills and knowledge relative to the equipment they need to support.**About you**:

- Ability to co-ordinate and communicate with managers, Field supervisors and Field engineers, as required;
- 5 Years of experienced with troubleshooting (an advantage);
- Exposure to Electrical/Electronic/Instrumentation fault finding remotely (preferred but not essential);
- Exposure to PLC/Instrumentation automation (preferred but not essential);
- Exposure to Wire Line logging unit (preferred but not essential);
- Strong analytical and problem-solving skills;
- Good time management and communication skills;
- Ability to manage multiple problems at once and prioritise issues;
- Active listening and effective communication
- Can do attitude.
- Proficient in Microsoft Office
- Clear written and spoken English
- Engineering, computer systems or science diploma from TAFE or University (preferred but not essential)

**Applicants must be able to**:

- Pass On-going pre-employment and random Drug & Alcohol screening;
- Pass a Pre-employment Medical.
- Have the Right to Work and Live in Australia

**Applicants must also ensure**:
**Please provide a Cover Letter outlining your relevant and suitable skills and experience for this role.**

**About Epiroc**:

- Epiroc is a leading productivity partner for the mining, infrastructure and natural resources industries. With cutting-edge technology, Epiroc develops and produces innovative drill rigs, rock excavation and construction equipment, and provides world-class service and consumables. The company was founded in Stockholm, Sweden, and has over 13,000 passionate people worldwide supporting and collaborating with customers in more than 150 countries.- At