Customer Service Officer

2 weeks ago


Cannon Hill, Australia Bank of Queensland Full time

**About the Role**
- Seeking passionate Customer Service Officer to join the BOQ team
- Flexible workplace & Collaborative Team - Owner Managed Branch Cannon Hill Based

As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customer service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQ’s products and services

Day to day your key responsibilities will consist of:

- Teller duties including general enquiries, account opening/closing, deposits, withdrawals
- Floor walking and initiating quality conversations with customers
- Inbound and outbound calling to maintain and build customer relationships
- Daily maintenance of the ATM
- Cash management - ATM Services, Travelex
- Stationery orders
- Strong focus on compliance

**About you**
As an experienced Customer Service Officer with outstanding customer service and excellent communication skills, you will thrive in this environment, by demonstrating:

- Previous customer service experience, preferably from the banking industry
- Contributor to a collaborative team environment
- Willingness to go above and beyond for your customers and colleagues
- Driven to take a personalised approach with every customer interaction
- "Can do" approach to all aspects of your role
- Ability to learn and confidently use a number of technical financial systems

This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals.

**About Us**
With its origins dating back to 1874 BOQ is a regional bank with national presence. We are a true alternative to the major banks

**Our Perks**
- BUPA Corporate Plan
- Discounted financial products
- Employee Assistance Program (EAP)

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ03168



  • Hunters Hill, Australia Hunter's Hill Council Full time

    **Customer Services Officer**: An exciting opportunity currently exists for a motivated and experienced individual to join our team as the Customer Services Officer. **About the role** The Customer Services Officer will be responsible for the delivery of high-quality customer services ensuring that every customer interaction is an opportunity to build...


  • Spring Hill, Australia Medilaw Full time

    Company Description Medilaw is an established premier international provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self-insured companies and the legal profession. We are seeking an enthusiastic and driven Customer Services Officer. Reporting to the Department Manager, you will...


  • Cannon Hill, Australia Coles Supermarkets Full time

    It takes the connection of team members in many different roles to run more than 800 supermarkets across Australia. Whether you’re in-store or delivering to a customers’ door, life in-front or behind the shelves is fast, and it’s fun. Joining Coles Supermarkets means you’ll belong in a team of diverse personalities, cultures, backgrounds and beliefs,...


  • Cannon Hill, Australia people2people Full time

    **about the client** people2people are working with a well established brand and global household name who are currently seeking a strong administrator to provide support to their service department and after sales support. **about the role** Reporting to the Service Operations Manager, this varied role in a fast paced environment will see you successful...


  • Cannon Hill, Australia Michael Hill Full time

    Our Service Desk Team serves as the first point of contact for all Michael Hill Team Members seeking Technology Support via phone and our ticketing system. A fantastic opportunity has arisen for an additional IT Service Desk Associate to join the team. Full time permanent role based in our Michael Hill Support Centre Office (Cannon Hill, Brisbane - with work...


  • Castle Hill, Australia Study and Work Full time

    Role is full time hours temp role to cover maternity break, however, it can lead to permanent role depending upon the situation. **Responsibilities**: - Process customer orders as received via numerous in line with company requirements - Process customer invoices for clients - Order fulfillment reporting to customers on all open orders - Prepare claims...


  • Castle Hill, Australia HCF Full time

    **About the Role** As a Customer Service Officer at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund! Your personal touch will help guide our members in making informed healthcare choices. This Full-time position is based in our HCF Castle Hill Branch. **Responsibilities** - Embrace face-to-face and telephone needs-based selling,...


  • Cannon Hill, Australia Empire Careers Full time

    Contact Name : Louise Clark Contact Phone : 07 3231 1212 Location : Cannon Hill Job Type : Fixed Term/ Temp Job Salary : $44.49 per hour **AO3 Call Centre - Maintenance Support Officer** - ** 3 months with possible extension**: - ** $44.49 + super per hour**: - ** ASAP Start**: - ** Queensland Government**: - ** South East Brisbane - close to public...


  • Cannon Hill, Australia Woodforde Group Full time

    Cannon Hill - Parking in the surrounding streets - Career Development Opportunities **Your Organisation** An Australian-owned leader in their field, our client is a renowned Queensland brand with increasing expansion across Australia currently in progress. Providing distribution, production, management and monitoring services to their customers within the...


  • Box Hill, Australia Adbri Masonry Full time

    **The role** A Despatch Coordinator / Customer Service Officer is required for our Adbri Masonry distribution yard in Boxhill. The position will be responsible to coordinate and maintain a reliable despatch service, working with our yard staff, customer service team, the national logistics team, and our transport contractors to ensure our customers get the...

  • AO3 Grants Business Support Officer

    Found in: Talent AU C2 - 1 week ago


    Cannon Hill, Australia Empire Group Full time

    AO3 Grants Business Support Officer 3 months + possible extension $46.27 + super per hour South East Brisbane - close to public transport Immediate start! The RoleOur client is currently seeking an experienced Grants Business Support Officer to join the Disaster Resilience Program team, on a temporary basis. You will be responsible for; Independently...

  • Senior Grants Officer

    Found in: Talent AU C2 - 1 week ago


    Cannon Hill, Australia Empire Group Full time

    AO5 Senior Grants Officer 3 months + possible extension $62.67 + super per hour South East Brisbane - close to public transport Immediate start! The RoleOur client, is currently seeking an experienced Senior Grants Officer to join their dynamic team on a temporary basis. You will be responsible for; Managing operational and administrative tasks,...


  • Box Hill, Australia Netbay Internet Full time

    **Daily task**: 1. General reception and administrative responsibilities, including maintaining office tidiness and cleanliness 3. Managing customer enquiries 4. Update and maintain client database 5. Provide first-hand assistance to the clients 6. Submit sales order and invoicing **In this role, we need you to**: 1. Skilled in multitasking and...


  • Notting Hill, Australia Mouser Electronics Full time

    Customer Service Supervisor Location: Notting Hill, Melbourne VIC Mouser Electronics, part of the Berkshire Hathaway family of companies, is a Top 10 Global Distributor of semiconductors and electronic components. Join our growing global team of 3,800+ employees and be part of the success story! An exciting opportunity exists within our Victorian Office...


  • Cannon Hill, Australia Compass Group Australia Full time

    From oil rigs to goldmines and everything in between, Delta Facilities Management delivers asset management, maintenance and construction services in some of Australia’s most beautiful but least hospitable locations. We thrive on the challenge of getting the seemingly impossible done, and doing it safely. Delta Facilities Management offers maintenance,...


  • Cannon Hill, Australia People4U Full time

    Cannon Hill Head Office based - Great team & corporate culture working environment - Growing successful company Our Client has business capabilities spanning marketing, technology. communication, design and fulfilment. They collaborate strategically with their clients, to give them exceptional results. The **Admin Officer (HR)** role is in the Shared...

  • Finance Officer.

    Found in: Talent AU C2 - 1 week ago


    Cannon Hill, Australia Food Lovery Full time

    We're searching for a Finance Officer to join our team! As part of our Shared Services crew, you'll be the go-to for finance and admin support. $70,000 pa plus 11% Super Full time and Permanent Monday to Friday, 8:00 am - 5:00 pm Immediate Start Onsite Parking Why You'll Love The Role: Opportunities for growth and development Supportive team...

  • Finance Officer

    Found in: Talent AU C2 - 1 week ago


    Cannon Hill, Australia Findmea Full time

    We're searching for a Finance Officer to join our team! As part of our Shared Services crew, you'll be the go-to for finance and admin support.$70,000 pa plus 11% SuperFull time and PermanentMonday to Friday, 8:00 am - 5:00 pmImmediate StartOnsite ParkingWhy You'll Love The Role:Opportunities for growth and developmentSupportive team environmentA culture...


  • Castle Hill, Australia ChoicePaper Full time

    **About Us** Choice Paper is a family-owned business for the past 18 years. An Importer, National Wholesaler and preferred supplier to the Gaming Industry as the preferred supplier of TITO Tickets and Paper Consumables. Supplying Australia wide, to various industries including, Pharmaceutical, Convenience Store Chains, Gaming, Hospitality and Retail. We...


  • Cannon Hill, Australia Intro Recruitment Solutions Full time

    $44.49ph + super - Contract Term with ASAP Start - Cannon Hill based with parking available | Close to public transportation - **$44.49ph + super**: - **Contract Term with ASAP Start**: - **Cannon Hill based with parking available | Close to public transportation** Intro Recruitment is working with a leading Government construction business with projects...