Workforce Planning Officer

2 months ago

Sunshine Coast, Australia Queensland Ambulance Service Full time

We are looking for someone to commence within the role as soon as possible with flexibility around days and hours of work spanning a seven day rotational roster.
Ideally applicants will have some experience in a rostering support role and/or be able to rapidly acquire knowledge of rostering systems.
In this role you will have frequent customer contact and will be required to have well developed communication skills.

**Some of the duties include**:

- Provide a high standard of administrative support to the Workforce Planning Unit and regional senior management, including handling confidential and sensitive information.
- Input roster records data to determine vacancies and unfilled shifts.
- Assist in the analysis of roster projections to develop QAS rosters in line with QAS Award rostering provisions.
- Ensure timely and accurate preparation of leave and training schedules, liaising with senior management where necessary, to ensure accurate data and reporting is available to enable efficient workforce management.
- Coordinate cover for unplanned absences and ad-hoc staff changes as required by the senior management team.
- Allocate staff for special duties and significant events as required.
- Negotiate with individual frontline staff members in relation to appropriate regional coverage to meet operational requirements as directed.
- Enter data relating to shift changes, annual leave, staff absences and Time Off in Lieu (TOIL) records.
- Assist with the research and preparation of correspondence and provide support with the management of incoming correspondence by distributing and actioning as required.
- Assist with the maintenance of accurate and timely filing and record management systems.
- Ensure the security and confidentiality of files, rosters and associated documentation is managed appropriately and ensure only relevant staff have access to such documentation.
- Manage the maintenance, reporting and currency of QAS databases and information management systems as required.

Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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