Revenue Manager

3 months ago


Coolangatta, Australia NRMA Parks and Resorts Full time

**Company Description**
- Are you a revenue professional wanting to make your own mark within a national tourism leader that is investing and growing rapidly?
- Based at our stunning beachfront office in Coolangatta, where you can watch the whales pass by from your desk, or feel the sand between your toes during your lunch time walk
- We know life isn't just about work. That's why this is a hybrid role - to help you find the right balance.

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget and style - from campsites to luxury resorts. We connect holidaymakers with over 50 incredible natural destinations that offer more than a change of scenery.

Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job - it’s in our nature.
**Job Description** What you will do**:
Reporting to the National Revenue Manager, you will be responsible for administrating the rates and inventory levels for the business and supporting the greater revenue team with analytical and strategic insights. Key responsibilities include:

- Take the lead and support through NRMA campaign processes to achieve profitable outcomes
- Oversee the revenue and distribution strategy for portfolio of parks
- Perform competitive benchmark reviews and market trends
- Create and develop pricing strategies
- Provide hands on support of the Revenue Coordinator
- Assist in upskilling the team in techniques and processes in order to achieve improved productivity and financial outcomes
- Have a thorough understanding of NRMA Parks and Resorts weekly reporting including historical and trend reports, special events and seasonal demands
- Provide a weekly dynamic forecast of expected results, variances and budget comparisons
- Manage and oversee strategy for 3rd party distribution
- Responsible for assessing, analyzing and pricing group business
- Complete monthly analysis of performance and provide a summary of recommendations to improve long term strategies
- Implementation of new rates and promotions
- Responsible for best practice standards to include competitor analysis, management of distribution, business mix, length of stay, inventory by channel, pricing control and new pricing concepts
- Evaluate performance of distribution channels and reduce the cost of distribution by finding less expensive means of delivering business
- Prepare outline and support the annual budget process
- Work in liaison with operations, sales & marketing and finance as a team to maximise revenue

**What you will bring**:

- 5+ years hands-on Revenue Management experience
- Hotel or Holiday Park environments, across multiple properties desirable, however, not essential.
- Financial/ modelling experience preferred (e.g. revenue optimisation models).
- Tertiary qualifications in Revenue Management, Mathematics, Statistics, Finance, or Accounting will be highly regarded
- Ability to communicate, implement, maintain & measure strategies.
- Strong analytical skills and financial acumen that enable decision making
- Effective leadership ability and communication skills to effectively coordinate a team
- Love working within a team but can also keep focus when autonomy and confidentiality is required
- Experience with Revenue Management software (desirable)
- Ability to think strategically and translate this thinking into measurable actions
- Third party channels and websites, not essential

**What’s in it for you?**

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit
- Progressive flexibility, leave and well-being benefits to balance all of life's priorities
- Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
- Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
- “ME” day - one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year
- Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements
- Discounts on all NRMA insurance products including car, home & travel
- Grow or progress your career and move around the country or across the NRMA Group's business with us.

**Know you belong**:
At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life an


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