Residential Operations Officer

2 weeks ago

Sydney, Australia Bank of Queensland Full time

**About the Role**
- Join ASX 100 Finance Leader
- Flexible workplace & collaborative team - we value great culture
- Sydney CBD location - Close to public transport

An opportunity has become available for a Residential Operations Officer to join the team. Our Residential Mortgage Operations team is responsible for providing operational support to the Residential Mortgage Sales Teams.

This is a high volume, fast paced role where you will responsible for all post settlement functions for residential mortgages such as; the preparation of conditional and approval letters, preparation of variation documentation and investigating reporting, settlements, order valuations, construction progress payments and discharges.

You will be required to liaise with and instruct external panel solicitors as well as large amount of stakeholder engagement therefore a high level of written and verbal communication skills is required.
**About you**
To be successful in this role, you will have:

- Previous experience within the banking and finance space
- Strong skills in managing residential loans and the settlement process
- Proficient computer skills with the ability to manage a number of technical platforms
- Excellent organisational skills and strong attention to detail
- Able to work as part of a team
- You will be a quick learner and maintain the confidence and flexibility to take on any task.

**About Us**
BOQ Group is a truly unique group of challenger brands with a purpose - to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal - to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
**Our Perks**
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Purchase annual leave
- Discounted private health insurance plan
- Employee Assistance Program (EAP)
- Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index

**How to Apply**

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ03512

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